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Nursing HomeMedicaid Investigative

Hillcrest Manor Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1210 South 6th Street, Blackwell, OK 74631137 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 12 Google reviews

Hillcrest Manor Nursing Center Nursing Home in Blackwell, OK — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (11 vs median 6.0)

Bottom 25% in OK · Critically understaffed (RN) · $46,898 in fines

Source: Medicare data

What this means for your family

Hillcrest Manor is highly regarded for its compassionate staff and clean environment, making it a comforting choice for families. While the facility is well-managed, you should be aware that the building itself is older; we recommend touring the facility to ensure the physical environment meets your expectations for comfort.

Google Reviews

Google Reviews

12 reviews on Google
Hillcrest Manor Nursing Center is frequently praised for its kind and attentive staff who prioritize resident comfort. While the facility is noted for its cleanliness and timely meal service, some reviewers suggest the building itself is dated and could benefit from physical updates.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Kind and attentive nursing staff
  • Consistently clean facility
  • Timely and hearty meal service
  • Welcoming administrative management

Rating Trends

Tap a year to see what changed

2344.0'16(1)2.75.0'18(2)5.04.0'22(2)5.05.0'24(1)5.0'25(1)

Distribution · 14 analyzed

5
8
4
4
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how kind and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
  • 2Since we've noticed the facility is kept very clean, what is your daily routine for maintaining the cleanliness of the resident rooms and common areas?
  • 3The meal service sounds very hearty and timely; could you tell us more about how the menus are planned and how much input residents have in their dining?
  • 4What specific protocols do you have in place to ensure residents receive adequate medical attention and support during late-night or after-hours emergencies?
  • 5We've noticed the administrative management is very welcoming; how does the leadership team communicate with families regarding any changes in a resident's care plan?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff really care for the residents here. While not upscale, it makes up for that in cleanliness and healthy standards. Hearty meals served on time with special attention to resident needs.

Local Guide · 2021★★★★★

The total staff treated us so kindly. We visited from Texas and they made us feel so welcome to be there. My family staying there also reports being treated nothing but nice. This is a comfort in a difficult situation. One star missing because the facility could use updating for a fair review.

Family member · 2022★★★★

Really ckean place and nice workers

Visitor · 2023★★★★★
Source: 12 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
15.3%
OK
14.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.6%
Better than Avg
Here
9.6%
US
19.4%
OK
17.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
3.2%
OK
4.6%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility9.0%
Worse than Avg
Here
9.0%
US
0.9%
OK
2.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
14.4%
OK
13.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OK
75.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility65.6%
Worse than Avg
Here
65.6%
US
79.8%
OK
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.1%
Worse than Avg
Here
4.1%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Above state avg (7.2)
5 complaint-triggered
$46,898 in fines

Hillcrest Manor shows recurring safety concerns, with families filing five complaints that triggered federal inspections for issues including accident prevention, medication management, and resident rights violations. The facility has persistent problems with fire safety systems, infection control, and accident hazards appearing across multiple surveys from 2022 to 2025, though all deficiencies show correction dates from the provider.

May 19, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 4, 2025Routine
15
0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 4, 2025Complaint
3
0554Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Aug 29, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 14, 2023Routine
5
0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0570Potential for harm · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 30, 2022Routine
13
0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0851Potential for harm · PatternCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0888Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

Federal Penalties

Fine

Apr 4, 2025

$46,898

Payment Denial

Apr 4, 2025

36-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hillcrest Manor Nursing Center

Organization Type

for profit

Ownership & Management

Owners

Grant Rhodes Revocable Trust

Owner · Organization

50%

Jeffrey W Young Revocable Trust Dated July 27, 2017

Owner · Organization

50%

Rhodes, Jonathan

Owner (parent company)

50%

Young, Jeffrey

Owner (parent company)

50%

Key personnel

Snow, LarryOfficer / DirectorBedlam Properties Ho LLCManagerLietzke, MarkManagerSnow, LarryManagerBedlam Properties Ho LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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