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Assisted Living

Highgrove Long Term Care Center

Families consistently rate this highly — reviewers highlight exceptional and attentive nursing and aid staff. Schedule a visit to confirm the fit.

2135 S. Scales Street, Reidsville, NC 2732062 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.0/5

based on 6 Google reviews

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What this means for your family

This facility offers highly praised, compassionate care from specific staff members and maintains a very clean environment. However, you should investigate the current dining policies and food quality, as recent reports suggest a very restrictive atmosphere and dissatisfaction with meal service.

Google Reviews

Google Reviews

6 reviews analyzed
Families should note that while some residents experience exceptional, personalized care from specific staff members, others have reported highly restrictive dining environments and poor food quality. The facility is praised for its cleanliness and helpful social workers, but there are significant complaints regarding the lack of freedom in the dining area.

Quality Themes

Tap a score for details
Food1.0Staff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Exceptional and attentive nursing and aid staff
  • Clean and well-maintained facility
  • Helpful social work services for admissions
  • Wide, accessible hallways

Concerns

  • Restrictive dining environment and assigned seating
  • Poor food quality and lack of buffet options

Rating Trends

Tap a year to see what changed

2345.02017(1)4.02018(1)4.52021(2)1.02023(1)5.02025(1)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how attentive the nursing and aid staff are here; how do you ensure that level of personalized care remains consistent for every resident?
  • 2Could you tell us more about the dining experience, specifically regarding the menu variety and whether residents have flexibility with their seating or meal choices?
  • 3What is the process for managing medical emergencies or urgent care needs during the overnight hours?
  • 4How does the social work team assist families during the transition and admission process to help make it less stressful?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6Since the facility is so well-maintained and accessible, are there specific features in the hallways or common areas designed to help residents with mobility move around safely?

Personalized based on this facility's data


Key Review Excerpts

Tammy:Donna;n Gail are great staff.They go above n behond to do great little things for the residents. Daisy is so sweet.N Teresa i kinda know her n shes great with my mom.

Long-term resident's family · 2017★★★★★

I don’t currently go to Highgrove but a friend of mine does. I would never put my loved one there unless you want them locked up because that’s what it is like. Prison! And my friend says food is terrible, it is no where near buffet style that they mention on their website.

Friend of a resident · 2023☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

2total
1deficiencies
Feb 19, 2026Other
CleanReport

No deficiencies found during this inspection.

Feb 19, 2026Other
Physical Environment10A NCAC 13F .0305 (h)(4)

The facility failed to ensure that all exit doors had engaged and continuously sounding, audible alarms. This was specifically noted for two residents who were intermittently disoriented.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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