Hico Nursing and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 16 Google reviews
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What this means for your family
This facility provides excellent rehabilitation support and has shown great patience with complex medical needs. However, families should prepare for potential communication hurdles, as several reviewers struggled to reach staff or receive timely updates.
Google Reviews
Google Reviews
16 reviews analyzed“Families can expect high-quality rehabilitation and attentive care for stroke recovery, as noted by those satisfied with the staff's helpfulness. However, significant concerns exist regarding communication, with multiple reviewers reporting difficulty reaching staff by phone or receiving updates on residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation services
- Friendly and polite nursing staff
- Patient care for residents with complex illnesses
Concerns
- Difficulty communicating with staff and reaching residents (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your rehabilitation services; could you tell us more about how you support residents during their recovery process?
- 2Since we want to stay closely connected with our loved one, what is the best way for us to communicate with the nursing team and get regular updates on their well-being?
- 3How does the facility handle medical emergencies or sudden changes in a resident's health during the night?
- 4What kind of daily activities or social events are available to help residents stay engaged and active with one another?
- 5We are looking for a place where the staff is consistently attentive; how do you ensure that every resident's specific care needs are met with a polite and professional approach?
- 6For residents with more complex medical needs, how does your team coordinate their specialized care and monitoring?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff is great. They let me know if my mom needs anything on the days I don't visit. They've been extremely helpful with mom rehab. Staff is always friendly and polite.”
“I am very pleased with the patience they have shown to my nephew who has been there 3 years now. He’s quite challenging with his many illnesses.”
“Can't get intouch with our family member. Communication is almost impossible. If they do answer the phone some of the staff are very unprofessional .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
4
measures
5
measures
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 12 deficiencies, including serious concerns about resident abuse and neglect that required investigation and reporting failures. The facility shows recurring problems with fire safety systems, medication management, and care planning that persist across multiple surveys from 2023 to 2025. While all violations show correction dates, the pattern of repeated safety and care issues suggests ongoing operational challenges families should carefully evaluate.
Dec 3, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 14, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Feb 18, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 12, 2024Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 7, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Mar 7, 2024
$31,552
Ownership & Operations
Who Operates This Facility
Coryell County Memorial Hospital Authority
for profit
TICKNOR ENTERPRISES HICO, LLC
LEON M EVANS
Chain Affiliation
Coryell County Memorial Hospital Authority
9 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit geminihc.com
Medicare data downloads
Original nursing home datasets
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