Hickory Creek at Winamac
Strong Medicare quality ratings; families often praise responsive and professional communication. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
Recent feedback suggests that communication and staff responsiveness have improved significantly in recent years. However, because past reviews raised serious concerns about resident hygiene, we recommend conducting unannounced visits to observe the daily care standards firsthand.
Google Reviews
Google Reviews
17 reviews on Google“Hickory Creek at Winamac receives highly polarized feedback, with recent reviews praising the staff's communication and genuine care for residents. However, older feedback highlights concerns regarding inconsistent hygiene and a lack of attentiveness from some nursing assistants. Families should weigh the positive reports of team collaboration against past reports of neglectful care.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and professional communication
- Genuine care from long-term staff
- Collaborative team environment
Concerns
- Inconsistent resident hygiene and cleanliness (mentioned by 2 reviewers)
- Lack of attentiveness from some nursing aids (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard great things about how professional and communicative your team is; how do you ensure that same level of responsiveness is maintained between the staff and our family?
- 2What specific steps does your cleaning and housekeeping team take to ensure resident rooms and common areas stay fresh and tidy every day?
- 3How do you support your nursing aides in staying attentive to the individual needs and personal care routines of each resident?
- 4Can you tell me about the daily activities and social opportunities available to help residents stay engaged with the community?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6With such a close-knit community of 36 residents, how do you foster a sense of family and connection among the long-term staff and the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Hickory Creek have always been good with handling all of my concerns in a timely fashion, no matter the area of questions regarding billing, Mom’s progress, activities, or just general care.”
“My Mom has been at Hickory Creek for over a year now. All the staff has been excellent in their communication with me, their care for my Mom and their friendliness with me and my family.”
“My mother is here. Sometimes she isn't very clean. Some of the aids don't care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hickory Creek at Winamac has 11 deficiencies across 3 surveys, with all issues reportedly corrected by the facility. The most frequent problems involve nursing staffing requirements, fire safety systems, and dietary services. Issues span different areas each survey rather than showing persistent patterns, suggesting the facility addresses problems when identified during inspections.
Nov 21, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Sep 6, 2024Routine5
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 6, 2023Routine2
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Hickory Creek at Winamac
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 37 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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