Hermitage Nursing & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews

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What this means for your family
While some long-term residents have felt at home here, recent reports of broken equipment and a lack of basic medical supplies are concerning. We strongly recommend touring the facility to check the condition of the building and asking management directly about their current staff retention strategies.
Google Reviews
Google Reviews
10 reviews on Google“Hermitage Nursing & Rehab receives highly polarized feedback, with some long-term residents expressing deep satisfaction while recent reviewers highlight significant operational failures. Critical concerns include poor facility maintenance, such as broken beds and fogged windows, as well as high staff turnover and inadequate medical equipment availability.”
Quality Themes
Tap a score for detailsStrengths
- Long-term resident satisfaction
- Improved food quality
- Scenic location
Concerns
- High staff turnover due to low pay (mentioned by 2 reviewers)
- Poor facility maintenance and equipment issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the food quality here lately; could you tell us more about what a typical daily menu looks like for residents?
- 2With the beautiful scenic location you have, what kind of outdoor or social activities are available for residents to enjoy?
- 3We want to ensure our loved one is safe; could you walk us through your specific protocols for medication management and error prevention?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5We noticed some mentions of facility maintenance in the past; what recent improvements or upgrades have been made to the building and equipment?
- 6How do you approach staff training and retention to ensure a consistent, high-quality care team is always present for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Well, it took changing beds 5 times before they could find one that worked correctly and still can’t see out windows due to fogged up and needing to be replaced. No splint available when resident broke a bone (had to make one out of a cardboard box. Seriously).”
“I was a resident at Christian Health Care for 3 years and if I have to go to a Nursing Home again, it seems to be soon, and I want to go back there. It is home to me.”
“They are taking great care of my dad!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hermitage Nursing & Rehab has accumulated 21 deficiencies across multiple surveys, with families filing complaints that triggered inspections revealing problems with resident care and mobility assistance. The facility shows recurring issues with medication management, infection control, and safety systems, though all violations have been corrected by the provider. Visit to assess current conditions, as the pattern suggests ongoing operational challenges despite documented corrections.
Mar 5, 2026Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Dec 12, 2025Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 1, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 13, 2022Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Hermitage Nursing & Rehab
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 11 of 56
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit hermitagenursingrehab.com
Medicare data downloads
Original nursing home datasets
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