Limited public data on Heritage Valley Senior Living Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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Every family's needs are unique. We encourage you to visit Heritage Valley Senior Living Community in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families should approach this facility with significant caution due to recurring reports of severe neglect, including hygiene issues and missing personal belongings. While some recent visitors have praised the cleanliness and friendly atmosphere during tours, multiple long-term reviews highlight critical failures in staffing stability, weekend care, and management responsiveness.
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Distribution · 16 analyzed
Personalized based on this facility's data
Key Review Excerpts
“They took excellent care of my mother in law.. very clean and attentive. Would definitely recommend this place.. They did an awesome job during her final days.”
“I had a chance to tour Heritage Valley Senior Living this week. What a quaint, charming community! Lisa gave me a wonderful tour and I got to meet lots of friendly employees and residents!”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2026, Heritage Valley Senior Living Community underwent 18 inspections, resulting in 7 clean reports and 23 recorded violations. Findings from these inspections included issues regarding carbon monoxide detector placement, medication documentation errors, and lapses in staff training or reporting protocols.
A resident's most recent assessment contained conflicting completion dates and failed to include a diagnosis found in their medical evaluation.
A resident's support plan did not include the frequency or description of hospice services being received.
A resident's support plan lacked both a signature and a notation indicating a refusal or inability to sign.
A resident's most recent support plan was not signed by the assessor.
The battery in the carbon monoxide alarm located outside the boiler room was not dated with its installation date.
The facility administrator had not completed the Department-approved orientation program or competency-based training test.
Direct care staff members lacked documented proof of high school diplomas, GEDs, or active Pennsylvania nurse aide registry status.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A resident's most recent medical evaluation did not include documentation of the continued need for the resident to be served in the secured dementia care unit.
No deficiencies are reported in this inspection record.
A resident was observed striking another resident and throwing a third resident to the ground, resulting in hospitalizations for evaluation.
Poisonous materials, including denture tablets and mouthwash, were left unlocked and accessible to residents in the Spa room.
Staff members involved in an alleged abuse incident returned to work and provided unsupervised direct care services without an approved plan of supervision.
Valley Medical Facilities INC
nonprofit
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