Heritage of Hudson
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 63 Google reviews
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What this means for your family
Heritage of Hudson is often praised for its beautiful facility and compassionate end-of-life care, making it a strong choice for some families. However, you must be proactive; given the consistent reports of slow response times and medication delays, we strongly recommend visiting frequently and asking management specifically how they ensure adequate staffing coverage on weekends and nights.
Google Reviews
Google Reviews
63 reviews on Google“Heritage of Hudson presents a polarized experience, with many families praising the compassionate, high-quality care during end-of-life or long-term stays, while others report significant issues with neglect and understaffing. While the facility is frequently described as clean and aesthetically pleasing, multiple reviewers have raised serious concerns regarding slow response times to call lights, medication management errors, and inadequate staffing levels, particularly on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate end-of-life care
- Engaging activities and therapy programs
- Professional and welcoming administrative staff
Concerns
- Slow or non-responsive nursing staff to call lights (mentioned by 6 reviewers)
- Understaffing, especially on weekends (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Poor hygiene and lack of assistance with basic needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a primary focus for your team, what specific protocols are in place to ensure call lights are answered promptly, especially during weekend shifts?
- 2I noticed that medication management is an area you are working to improve; could you walk me through the current process for ensuring accuracy and timely delivery of medications?
- 3Since your facility is highly regarded for its engaging activity programs, could you share how these are adapted for residents who require specialized memory care support?
- 4With five state violations reported in the last year, what specific changes or quality improvement initiatives have been implemented to address those findings and enhance resident safety?
- 5How do you ensure that residents receive consistent support with daily hygiene and personal care needs throughout the day and night?
- 6What is your communication process for keeping families informed if there is an urgent medical concern or a change in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“The staff and management of Heritage of Hudson were all absolutely wonderful to my mother in the end stage of her life. The care and respect we were all shown was outstanding.”
“My mother has had several short term stays in skilled nursing facilities the last few years and HOH is the only one she was willing to return to. Yes, they are busy. Yes, sometimes you have to wait for someone to help you.”
“My grandmother went there after a fall for rehabilitation. The staff mismanaged her medications causing her a relapse in her Parkinson's disease. In addition to that, she developed bed sores on her legs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Heritage of Hudson shows 14 deficiencies across three surveys with no complaints filed by families. The most recurring issues involve safety systems (fire exits, smoke detection), resident care quality, and medication management. All deficiencies have correction dates or approved waivers, suggesting the facility addresses identified problems, though some safety and care issues have reappeared in recent inspections.
May 21, 2025Routine7
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 10, 2023Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 21, 2021Routine5
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Heritage of Hudson
for profit
Ownership & Management
Owners
Kirtland Capital Lending LLC
Owner · Organization
Brenner, Robert
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit heritageofhudson.net
Medicare data downloads
Original nursing home datasets
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