Heritage Oaks of Englewood
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 82 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere where staff members are deeply invested in resident well-being. However, if your loved one has dementia-related resistance to hygiene, you should specifically ask how the staff manages bathing and linen changes to ensure their needs are met with dignity.
Google Reviews
Google Reviews
82 reviews on Google“Families considering Heritage Oaks of Englewood can expect a highly compassionate environment, particularly within the memory care unit, where staff are frequently praised for treating residents like family. While the vast majority of reviewers highlight exceptional emotional support and personalized care, one critical review raised serious concerns regarding hygiene and hygiene maintenance for residents with dementia.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong emotional support for families
- Engaging activities and social programming
- Personalized resident care and dignity
Concerns
- Issues with hygiene and hygiene maintenance for residents with dementia
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the management values communication with families through their review responses; how often can we expect regular updates regarding our loved one's well-being?
- 2With your focus on personalized care and dignity, how do you tailor daily routines to meet the specific individual needs of each resident?
- 3Could you tell us more about the social programming and specific activities available to keep residents engaged and connected with one another?
- 4For residents in the memory care unit, what specific protocols are in place to ensure their personal hygiene and grooming needs are met consistently throughout the day?
- 5How does the nursing staff manage medical emergencies or sudden changes in health status during the overnight hours?
- 6What kind of support systems do you have in place to provide emotional assistance to families as they navigate this transition?
Personalized based on this facility's data
Key Review Excerpts
“My mom is a new resident at Heritage Oaks memory care and we couldn't be more pleased. The staff expertly run by the wonderful Deana Hager go above and beyond every day to make sure that all the residents are clean and cared for and more importantly they feel loved.”
“They make him his favorite lunch of grill cheese and tomato soup everyday, as it's his request, even tho everyone else is having a different meal.”
“The staff has been so kind to our family as we navigated through this horrible time. They send pictures and are available whenever we have questions.”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
15 deficiencies from 13 inspections
Jun 18, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 4, 2024Routine
TRAINING - DO NOT RESUSCITATE ORDERS
TRAINING - ADRD
TRAINING - DOCUMENTATION & MONITORING
TRAINING - HIV/AIDS
ECC - TRAINING
ECC - STAFFING REQUIREMENTS
TRAINING - STAFF IN-SERVICE
ECC - SERVICE PLANS
Mar 15, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Feb 3, 2021Complaint
PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
TRAINING - ADRD
ADMISSIONS - HEALTH ASSESSMENT
RISK MGMT & QA; ADVERSE INCIDENT REPORT
TRAINING - STAFF IN-SERVICE
RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
Sep 22, 2020ComplaintCleanReport
No deficiencies found during this inspection.
Nov 12, 2019ComplaintCleanReport
No deficiencies found during this inspection.
Apr 25, 2019RoutineCleanReport
No deficiencies found during this inspection.
Aug 6, 2018OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Cpf Lc II Operations - Heritage LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit heritageoaksliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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