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Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.
based on 59 Google reviews
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Heritage Manor of Stratmore Nursing & Rehab Ctr has a strong overall Medicare rating. Public reviewers frequently mention: clean and well-maintained facility and friendly and helpful nursing and support staff. Review the component ratings and current source records before deciding.
Heritage Manor of Stratmore generally receives high praise for its clean, attractive facility and friendly, helpful staff. Families frequently highlight the facility's welcoming atmosphere and the quality of care provided to their loved ones. However, there are recurring concerns regarding the quality of care in the dementia unit and occasional issues with administrative responsiveness and staff professionalism.
Quality Themes
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Concerns
Rating Trends
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Distribution · 64 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The dementia hall is horrible. The nurses stay on their phones and talk to the residents like animals.”
“My mother has been here for a few months, and overall this has been the best facility. No facility is perfect as they manage a community of people with varying needs and challenges, but overall they have done a wonderful job balancing between health/safety and allowing the residents to still have a life.”
“Admissions nurse went the extra mile to call me when she received the referral, asking what my expectations were and where my partner would be going from Skilled Nursing. I so appreciate that we are on the same page and working toward the same goal for Pat’s care and safety.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Heritage Manor shows 6 federal deficiencies across 2 surveys, all reported as corrected by the facility. The most recent 2025 survey found only one issue with medication management services, while the 2023 survey identified problems across multiple areas including care planning, staff training, food safety, and resident accommodations. The reduction from 5 deficiencies to 1 suggests improvement in care quality over time.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Heritage Manor of Stratmore Nursing & Rehab Ctr
for profit
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 48 (Highest rating)
Owners
Trans Med LLC
Owner · Organization
Alisons 2016 Fam Tr no 2
Owner (parent company) · Organization
Beebe 2013 Childrens Tr Ng
Owner (parent company) · Organization
Felicias 2016 Fam Tr no 2
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit heritagemanorstratmore.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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