Heritage Inn of Barnesville Health and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews
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What this means for your family
Heritage Inn has a strong reputation for compassionate memory care and a well-maintained facility, making it a potentially good fit for residents needing long-term support. However, families should be vigilant regarding logistical coordination, particularly for medical appointments, and should verify current staffing levels to ensure consistent attention to hygiene and call-light response times.
Google Reviews
Google Reviews
23 reviews on Google“Heritage Inn of Barnesville receives polarized feedback, with many families praising the compassionate nursing staff and effective memory care, while others report serious concerns regarding neglect and administrative communication. Recent reviews highlight a divide between high-quality daily care and significant frustrations with logistical issues like transportation and responsiveness to hygiene needs. Families should be aware that while the facility has a dedicated core team, there are recurring reports of inconsistent service and communication breakdowns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Well-organized and clean facility environment
- Strong memory care support
- Responsive administrative leadership in care planning
Concerns
- Inconsistent response to hygiene needs and call lights (mentioned by 2 reviewers)
- Logistical failures regarding medical appointments and transportation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have a 1-star CMS staffing rating, could you walk me through how you manage daily staffing levels to ensure residents' needs are consistently met?
- 2I noticed some families have mentioned challenges with call light response times; what specific protocols or technology do you use to ensure staff are alerted and responsive to those requests?
- 3I see that your team is active in responding to online feedback; how does that open communication translate into your daily approach to care planning with families?
- 4What is your current process for coordinating external medical appointments and transportation to ensure residents get to their specialists on time?
- 5With your strong focus on memory care, what kind of daily activities or social engagement opportunities are available to keep residents active and connected?
- 6How do you ensure that hygiene and personal care needs are prioritized and tracked throughout the day for each resident?
Personalized based on this facility's data
Key Review Excerpts
“My husband was a resident of Heritage Inn for a few weeks in the memory care unit. The care he received was fantastic. I can not say enough about Nic & Mary who not only were so good to him but showed so much compassion & care to me during this difficult time.”
“The Administrator seems very compassionate and supportive. He handled himself with a calming demeanor and seemed sincere in wanting to resolve issues at hand. He voiced concern and resolution with respect and ended with a plan that I am hoping and trusting will improve things for my sister and myself.”
“My grandmother has been a resident in Memory Care here since July 2019, and has received better care than I could ever ask for. All of the staff are absolutely wonderful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to multiple inspections at Heritage Inn, with deficiencies found in resident assessments, abuse/neglect protections, and family notification requirements. The facility has recurring issues with properly assessing residents when their condition changes and timely communication with families about important situations. While all deficiencies show correction dates, the pattern of repeated problems in core care areas warrants careful consideration before placement.
Apr 10, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Feb 15, 2024Complaint5
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Feb 23, 2023Routine6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Sep 3, 2021Routine1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Heritage Inn of Barnesville Health and Rehab
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 31 of 48
Ownership & Management
Owners
Heritage Inn of Barnesville LLC
Owner · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit heritageinnbarnesville.org
Medicare data downloads
Original nursing home datasets
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