Heritage Hills Retirement Community

Resident records were observed unlocked, unattended, and accessible on a countertop at the 1st floor nurses station.

A staff member lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.

A staff member providing resident transportation had not completed the required initial direct care staff training.

The first aid kit in the resident transport vehicle was missing required eye coverings.

Required telephone numbers for various agencies and the complaint hotline were not posted in a conspicuous and public place.

A direct care staff member lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.

Unlabeled and undated dough and biscuits were observed in the refrigerator and freezer.

A resident's annual medical evaluation was not completed within the required timeframe.

The corner exit door by the emergency generator lacks a landing, with a 10-inch drop to an uneven surface.

There is no fire extinguisher located in the loading dock storage loft.

The lower-level hallway lacks directional exit signage to the stairwell where the exit is not immediately visible.

A staff member working overnight was not certified in First Aid and CPR.

Unlabeled food items were found removed from original packaging, and a dented can of spaghetti sauce was observed.

A fire drill evacuation time of 2 minutes and 38 seconds exceeded the department mandated time of 2 minutes 30 seconds.

A half-used bag of mixed carrots and peas and an opened bag of onions were not labeled or dated when opened.

The fire drill conducted on 2/21/19 took 2 minutes and 35 seconds, exceeding the maximum allowed evacuation time of 2 minutes and 30 seconds.

A resident's initial medical evaluation was performed more than 60 days prior to their admission date.