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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate Heritage Hills highly. Reviewers highlight: compassionate and attentive nursing staff, welcoming and professional sales and reception team. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Heritage Hills is highly regarded by many families for its compassionate staff and welcoming atmosphere, particularly within its memory care wing. While many reviewers praise the attentive care and kindness of specific employees, one reviewer raised serious concerns regarding understaffing and neglect of wheelchair-bound residents.
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Distribution · 35 analyzed
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Key Review Excerpts
“My husband Bob was at Heritage Hills for 4 years and our family is so grateful for all the love and care he received. Every time we would visit we left with such a good feeling.”
“The caregivers are grossly under paid, and overworked. If the resident can walk, the will be fine. If in a wheelchair, they receive the lowest level of care.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
This report details an investigation into a complaint alleging a resident was physically assaulted by a staff member. The investigation found no evidence to substantiate the claim, and the allegation was officially marked as 'Unsubstantiated.' No deficiencies were cited in this report.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details the findings of a complaint investigation regarding allegations of staff handling a resident in a rough manner. The investigation, which included interviews and record reviews, found that there was insufficient evidence to prove the alleged violation occurred. Consequently, the allegation was deemed unsubstantiated.
COMPLAINT INVESTIGATION REPORT
This report details the findings of a complaint investigation regarding allegations that staff caused injuries to a resident. The investigation, which included staff interviews, resident interviews, and records review, found that there was insufficient evidence to prove the allegations. Consequently, the complaint was deemed unsubstantiated.
FACILITY EVALUATION REPORT
Hawkes O-Side 1 LLC; Bayshire LLC
MICHAEL MCCOY
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Google Maps
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Google Reviews
32 reviews from families & visitors
Official Website
Visit heritagehillsmc.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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