Memory CareMemory Care

Heritage at Northern Hills

Name: Heritage at Northern Hills
Address: 4002 Teton Trace, Sioux City, IA, 51104, US
Telephone: (712) 373-2374
Rating: 4.8

Public Google reviewers rate this highly and often mention warm, attentive, and caring staff. Schedule a visit to confirm the fit.

4002 Teton Trace, Sioux City, IA 51104|Reported capacity: 128|Licensed & active

Google rating

4.8/5

based on 113 Google reviews

(712) 373-2374 Directions Website

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What this means for your family

Public Google reviewers rate Heritage at Northern Hills highly. Reviewers highlight: warm, attentive, and caring staff, abundant and engaging resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

113 public Google reviews available

The Heritage at Northern Hills is widely praised by families and residents for its compassionate, attentive staff and vibrant community atmosphere. Reviewers frequently highlight the abundance of activities, the quality of the food, and the facility's ability to make residents feel like part of a family. While most feedback is overwhelmingly positive, some families have noted occasional inconsistencies in management or minor lapses in operational procedures like doorbell responsiveness.

Quality Themes

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Strengths

Warm, attentive, and caring staff
Abundant and engaging resident activities
High-quality, well-prepared dining options
Clean and well-maintained facility

Concerns

Inconsistent adherence to facility rules and management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 80 analyzed

⚡20 reviews posted between Apr 13, 2026 – Apr 17, 2026 · 19 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how much the management engages with the community through review responses; how does the leadership team stay connected with families regarding daily facility updates?
2The dining options look incredibly well-prepared and high-quality; could you tell us more about how the menus are designed to meet the specific nutritional needs of memory care residents?
3We have heard great things about the abundance of engaging activities here; what does a typical day look like for a resident to ensure they stay socially active and stimulated?
4The facility looks exceptionally clean and well-maintained; what specific protocols are in place to ensure the memory care wing remains a safe and sanitary environment?
5In the event of a medical emergency or a sudden change in a resident's health during the night, what is the specific process for coordinating care and notifying the family?
6How does the staff ensure that facility routines and safety protocols are consistently followed by all team members across all shifts?

Personalized based on this facility's data

Key Review Excerpts

“Heritage offers a variety of services that its' competitors don't, and is among the most competitively priced of all the ILF'S we toured.”

Long-term resident's family · 2022★★★★★

“The staff are amazing and my parents found this to be their own community of friends and support. They loved it here and had no regrets on choosing Northern Hills Heritage as their forever home.”

Long-term resident's family · 2024★★★★★

“Staff was very knowledgeable during our tour. Explained everything we needed to know, made sure we had paperwork to review when we got home so we could make an informed decision.”

Prospective family member · 2022★★★★★

Source: 80 Google reviews in the current analysis set; Google reports 113 total

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

15deficiencies

Mar 25, 2026ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Nov 20, 2024Inspection3 deficiencies reported

Fed violations: 0, State violations: 3

Nov 9, 2023Complaint1 deficiency reported

Fed violations: 0, State violations: 1

Aug 17, 2022ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Jan 12, 2022Inspection7 deficiencies reported

Fed violations: 0, State violations: 7

Sep 1, 2020OtherNo deficiencies reported

None

Fed violations: 0, State violations: 0

Dec 11, 2019Inspection3 deficiencies reported

Fed violations: 0, State violations: 3

Sep 26, 2019ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(712) 373-2374

heritage-communities.com

cnikkel@heritage-communities.com

4002 Teton Trace

Sioux City, IA 51104

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

113 reviews from families & visitors

Official Website

Visit heritage-communities.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.