Hennessey Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 6.0)
- High staff turnover (80%)
- High RN turnover (80%)
Below average in OK · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · Below chain average · $33,924 in fines
What this means for your family
Because there is very little substantive feedback available, you should conduct an in-person tour to assess the facility's culture yourself. Pay close attention to administrative responsiveness and how they handle requests, as past feedback suggests potential gaps in communication regarding resident property.
Google Reviews
Google Reviews
5 reviews on Google“Reviews for Hennessey Nursing & Rehab are extremely limited and lack substantive detail regarding daily care or clinical outcomes. While one recent prospective family member had a positive initial phone interaction, past feedback highlights significant frustration regarding administrative responsiveness and the handling of personal property.”
Quality Themes
Tap a score for detailsStrengths
- Pleasant initial phone communication
- Professional first impressions
Concerns
- Lack of administrative follow-up and communication
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that you have a strong staffing rating, how do you ensure that this consistent level of care translates into proactive, regular communication with family members?
- 2I noticed there have been some recent administrative challenges mentioned; what specific protocols do you have in place to ensure families receive timely follow-ups regarding their loved one's status?
- 3With 13 recent state violations, could you walk me through the specific steps the facility is taking to address these findings and improve the overall quality of care?
- 4Since you have a smaller capacity of 50 residents, how does this size influence the daily activity schedule and the way staff build personal connections with the residents?
- 5In the event of a sudden medical change or emergency, what is your exact process for notifying the primary family contact, and how quickly can we expect an update?
- 6I appreciated the professional communication I received when scheduling this tour; how can we ensure that same level of responsiveness continues once my family member is settled in?
Personalized based on this facility's data
Key Review Excerpts
“First impressions are everything! I called this afternoon and had a very pleasant conversation with the lady on the phone!”
“You promised a call back and nothing, so im calling you out, not that it will do any good. But beware is all im saying.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
4
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with a long-term catheter
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports resulting in 5 deficiencies, including serious concerns about wound care and medication management that triggered federal investigations. The facility shows recurring problems across multiple surveys with care planning and assessment, infection control, and medication oversight. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent quality care delivery.
Mar 26, 2026Routine6
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 26, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 7, 2024Routine13
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 15, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 6, 2023Routine8
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 15, 2024
$33,924
Ownership & Operations
Who Operates This Facility
Hennessey Nursing & Rehab
for profit
Chain Affiliation
Bradford Montgomery
11 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 11
Ownership & Management
Owners
Montgomery, Bradford
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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