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Nursing HomeMedicaid Investigative

Hennessey Nursing & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

705 East 3rd Street, Hennessey, OK 7374250 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 5 Google reviews

5
4
3
2
1
Hennessey Nursing & Rehab Nursing Home in Hennessey, OK — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (13 vs median 6.0)
  • High staff turnover (80%)
  • High RN turnover (80%)

Below average in OK · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · Below chain average · $33,924 in fines

Source: Medicare data

What this means for your family

Because there is very little substantive feedback available, you should conduct an in-person tour to assess the facility's culture yourself. Pay close attention to administrative responsiveness and how they handle requests, as past feedback suggests potential gaps in communication regarding resident property.

Google Reviews

Google Reviews

5 reviews on Google
Reviews for Hennessey Nursing & Rehab are extremely limited and lack substantive detail regarding daily care or clinical outcomes. While one recent prospective family member had a positive initial phone interaction, past feedback highlights significant frustration regarding administrative responsiveness and the handling of personal property.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Pleasant initial phone communication
  • Professional first impressions

Concerns

  • Lack of administrative follow-up and communication

Rating Trends

Tap a year to see what changed

2341.02013(1)2.32018(3)5.02021(1)5.02024(1)

Distribution · 6 analyzed

5
3
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that you have a strong staffing rating, how do you ensure that this consistent level of care translates into proactive, regular communication with family members?
  • 2I noticed there have been some recent administrative challenges mentioned; what specific protocols do you have in place to ensure families receive timely follow-ups regarding their loved one's status?
  • 3With 13 recent state violations, could you walk me through the specific steps the facility is taking to address these findings and improve the overall quality of care?
  • 4Since you have a smaller capacity of 50 residents, how does this size influence the daily activity schedule and the way staff build personal connections with the residents?
  • 5In the event of a sudden medical change or emergency, what is your exact process for notifying the primary family contact, and how quickly can we expect an update?
  • 6I appreciated the professional communication I received when scheduling this tour; how can we ensure that same level of responsiveness continues once my family member is settled in?

Personalized based on this facility's data


Key Review Excerpts

First impressions are everything! I called this afternoon and had a very pleasant conversation with the lady on the phone!

Prospective resident's family · 2024★★★★★

You promised a call back and nothing, so im calling you out, not that it will do any good. But beware is all im saying.

Resident's family member · 2018☆☆☆☆
Source: 5 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.7%
Worse than Avg
Here
12.7%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OK
94.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.7%
Worse than Avg
Here
18.7%
US
14.4%
OK
13.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.3%
Mixed vs Avgs
Here
21.3%
US
19.5%
OK
25.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.7%
Worse than Avg
Here
89.7%
US
93.4%
OK
90.6%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility4.7%
Worse than Avg
Here
4.7%
US
0.9%
OK
2.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility48.0%
Worse than Avg
Here
48.0%
US
81.8%
OK
75.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Near state avg (7.2)
5 complaint-triggered
$33,924 in fines

Families have filed complaint reports resulting in 5 deficiencies, including serious concerns about wound care and medication management that triggered federal investigations. The facility shows recurring problems across multiple surveys with care planning and assessment, infection control, and medication oversight. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent quality care delivery.

Mar 26, 2026Routine
6
0577Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 26, 2026Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Aug 7, 2024Routine
13
0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 15, 2024Complaint
4
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 6, 2023Routine
8
0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Apr 15, 2024

$33,924

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hennessey Nursing & Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Bradford Montgomery

Chain Size

11 facilities nationwide

Chain avg rating: 2.6/5 · Rank 7 of 11

Ownership & Management

Owners

Montgomery, Bradford

Owner

100%

Key personnel

Torson, JulieW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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