Hendrix Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 18 Google reviews
Watch Hendrix Health and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in AL · Below recommended RN staffing · No penalties on record · Very few deficiencies
What this means for your family
The facility is frequently praised for its cleanliness and friendly atmosphere, making it a potentially comfortable environment. However, given the serious reports of poor communication and unexplained resident injuries, we strongly recommend that you conduct unannounced visits and ask detailed questions about their incident reporting and family communication protocols.
Google Reviews
Google Reviews
18 reviews analyzed“Hendrix Health and Rehabilitation generally receives high praise for its clean, bright environment and compassionate staff who treat residents like family. However, there are serious, isolated reports of poor communication and potentially dangerous incidents regarding resident safety that families should investigate thoroughly. While most reviewers report positive, consistent care, the stark contrast between these experiences and the critical safety concerns warrants careful due diligence.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and attentive staff
- High-quality food service
- Consistent care during unannounced visits
Concerns
- Poor communication and unprofessional phone conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is the best way for families to reach out directly if they have questions or need a quick update on their loved one?
- 2Given that the facility has a 2-star CMS health inspection rating, what specific improvements or changes have you implemented recently to address those findings?
- 3Since staffing levels are a key priority, how do you ensure that residents receive consistent attention and care throughout the different shifts?
- 4I see that residents really enjoy the dining experience here; could you walk me through what a typical day of activities looks like for someone living in the facility?
- 5How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
- 6We value clear communication; what is your process for keeping family members informed about their loved one's care plan and any changes in their health status?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been a patient here since 2017. When we have dropped in to visit--always unannounced--the staff has invariably been on the ball, cordial, and kind.”
“My Mom loved this place for her rehab & when the decision came for long term, it's where she requested & we felt comfortable. To start, the place is bright, clean, & decorated.”
“My Mother in Law was there less than 48hrs and was COVERED in bruises before the ambulance left with her. When I called to find out why they stated, 'She caused them all by being combative'.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hendrix Health and Rehabilitation shows a pattern of recurring safety and operational issues, with 20 deficiencies across three surveys focusing primarily on fire safety systems, emergency exits, and food safety. The facility has had repeated problems with food storage and preparation across multiple years, and persistent issues with exit signs and fire safety equipment. All deficiencies have been corrected by the facility, but the recurring nature of safety violations warrants careful consideration during your visit.
Sep 7, 2023Routine9
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 29, 2019Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 12, 2018Routine7
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Hendrix Health and Rehabilitation
for profit
Ownership & Management
Owners
The Barry Lynn Hendrix Gst Trust (2009)
Owner · Organization
The Dale Frank Hendrix Jr Gst Trust (2009)
Owner · Organization
The Jeffrey Byron Hendrix Gst Trust (2009)
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit hendrixhealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.