Heartland Retirement Personal Care Home

The initial Resident Assessment and Support Plan (RASP) was not signed by the assessor, the resident, or the power of attorney.

A CO2 monitor was not located in the living room where a fireplace was present.

A staff member completed only 19 of the required 24 hours of annual administrator training.

A resident's bed enabler was observed uncovered, presenting a possible entrapment hazard.

Leftover food items, including a hoagie and pumpkin pie, were found in storage without required date labels.

A washcloth was found behind a dryer near the exhaust vent, posing a potential fire hazard.

The home failed to change and date the batteries in the CO2 monitor on an annual basis.

The resident-home contract for resident #1 could not be found in the home.

The resident home contract for resident #2 was not signed by the resident.

The administrator did not complete the required average of 20 hours per week during the week of July 31 through August 5, 2023.

The administrator completed only 7.75 hours of Department approved training in the 2022 training year.

The PTAC unit in room 11 was damaged.

The resident-home contract for resident #1 was not signed by the resident.

Exit door F in the hallway next to the dining and medication room did not open freely due to hardware swelling.

The facility failed to have an observed fire drill and fire safety inspection completed by a fire safety expert by December 31, 2021.

The home lacked a maximum safe evacuation time specified in writing by a fire safety expert and exceeded evacuation times during several drills.

The home failed to provide the family of a deceased resident with an itemized written account of the resident's refund.

The emergency exit door near resident room #16 was difficult to open, obstructing the egress route.

The resident record for a deceased resident lacked the reason for death, the death certificate, and hospital records.