Assisted Living

Hearthstone Nona

Name: Public quality & inspection record for Hearthstone Nona
Creator: EveryPlace
License: https://everyplace.care/research-policy

Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.

10298 Savannah Park Dr, Southeast Orlando · Orlando, FL 32832|200 beds

Google rating

4.5/5

based on 31 Google reviews

(689) 202-4256 Directions Website

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What this means for your family

This facility is an excellent choice if you prioritize a beautiful environment and a highly compassionate caregiving staff. However, if your loved one has strict medication schedules, you should specifically ask management about their protocols for timely administration to ensure their needs are met.

Google Reviews

31 reviews on Google

“Hearthstone Nona is highly regarded for its beautiful, modern facility and a staff that is frequently described as warm, caring, and attentive. While most families praise the seamless transitions into memory care and the engaging community activities, one reviewer raised serious concerns regarding medication timing and food quality.”

Quality Themes

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Strengths

Warm and attentive nursing and care staff
Beautiful, modern, and clean facility
Engaging community activities and events
Smooth transition processes for new residents

Concerns

Issues with medication timing and food quality
Resident theft of personal belongings

Rating Trends

Tap a year to see what changed

Distribution · 30 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how much care you put into responding to every family's feedback; how does that culture of communication translate to the daily care of residents?
2Since the facility is so modern and beautiful, could you tell us more about the specific types of engaging activities or social events planned for the residents each week?
3We want to ensure everything goes smoothly with daily routines, so could you walk us through your specific protocols for ensuring medications are administered exactly on schedule?
4With the dining experience being such a central part of daily life, what steps are being taken to ensure high-quality, nutritious meal options are available for everyone?
5In terms of medical care, how is the nursing staff organized to handle unexpected health changes or emergencies during the night?
6As we look toward a potential move, what does your process look like for helping a new resident transition into the community and feel at home quickly?

Personalized based on this facility's data

Key Review Excerpts

“HearthStone is a beautiful assisted living/memory care facility. My sister and I found ourselves in desperate situation to find a memory care facility for our mother... Five days later mom was in her amazing room at HearthStone with such loving care from the nurses and CNA's.”

Memory care family member · 2025★★★★★

“I want to thank Bree, Tina , and staff for making my husband's stay as comfortable and smooth as possible. He enjoyed his respite care, took adjusting for him but the transition with care was comfortable for him.”

Respite care family member · 2025★★★★★

“The staff is caring making time for everyone, the activities are always full of lots of fun and joy for many including the daily activities like the walks in the morning, the fun exercises which is my dads favorite”

Long-term resident's family · 2024★★★★★

Source: 31 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

13total

32deficiencies

Key Findings

26 deficiencies from 7 inspections

Mar 2, 2026EnforcementEnforcement action

PenaltyReport