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Nursing HomeMedicaid

Hartville Care Center

Strong Medicare quality ratings; families often praise effective physical rehabilitation. Still worth an in-person visit.

649 West Rolla Street, Hartville, MO 6566758 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 5 Google reviews

5
4
3
2
1
Hartville Care Center Nursing Home in Hartville, MO — Street View
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What this means for your family

This facility appears to be a strong choice for families seeking effective physical rehabilitation, as evidenced by recent success stories regarding patient mobility. Because the available reviews are brief and lack detail, we recommend scheduling a tour to observe daily staff-to-resident interactions and ask specific questions about their communication protocols.

Google Reviews

Google Reviews

5 reviews on Google
Hartville Care Center receives high praise for its effective physical rehabilitation services, with families noting significant improvements in mobility for their loved ones. While the facility is highly regarded for its clinical outcomes, the available feedback is limited to short, positive testimonials without detailed accounts of daily operations or administrative processes.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective physical rehabilitation
  • Attentive and helpful staff
  • Successful patient transition planning

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02025(4)5.02026(1)

Distribution · 6 analyzed

5
6
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's success with patient transitions, what specific steps do you take to ensure a smooth move-in process for new residents?
  • 2With 58 residents in the center, how do you ensure that staff members remain consistently attentive to individual needs throughout the day?
  • 3I noticed the facility has had a few state violations recently; could you share what improvements or changes have been implemented to address those areas?
  • 4Since physical rehabilitation is a noted strength here, how do you tailor therapy programs to help residents maintain their independence?
  • 5What kind of daily social activities or engagement programs do you offer to help residents feel connected to the community?
  • 6In the event of a sudden medical change, what is your protocol for communicating with family members and coordinating care with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My husband couldn't walk or even stand when he went there . They got him not only standing on his own but walking . Brought him home today for trial to transition him home .

Rehab patient's spouse · 2025★★★★★

They are giving my dad great care! We are so pleased with this facility.

Long-term resident's family · 2025★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility41.6%
Worse than Avg
Here
41.6%
US
19.5%
MO
25.4%
Wright
14.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
15.5%
MO
23.6%
Wright
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
12.1%
MO
16.7%
Wright
7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.0%
Better than Avg
Here
94.0%
US
93.4%
MO
84.4%
Wright
92.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
95.5%
MO
90.9%
Wright
94.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.2%
Mixed vs Avgs
Here
21.2%
US
15.3%
MO
18.9%
Wright
22.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
81.8%
MO
65.9%
Wright
83.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
79.8%
MO
63.5%
Wright
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
MO
2.2%
Wright
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (12.0)

This facility shows a concerning pattern of recurring deficiencies in environmental safety and food handling across multiple surveys, with the same issues reappearing in 2023 and 2025 despite previous corrections. The most frequent problems involve facility cleanliness and safety, food safety and storage, and pest control. While all deficiencies have correction dates and none triggered complaints, the repetition of identical violations suggests potential ongoing challenges with maintaining standards.

Jun 19, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 3, 2023Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

May 13, 2021Routine
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hartville Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

James & Judy Lincoln

Chain Size

56 facilities nationwide

Chain avg rating: 2.5/5 · Rank 8 of 56

Ownership & Management

Owners

Lincoln, James

Owner

50%

Lincoln, Judy

Owner

50%

Key personnel

Cryer, Natasha NW-2 Managing EmployeeLtc Management Services LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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