Harris Health and Rehab
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and some dedicated staff, the reports of poor communication during medical emergencies and inconsistent shift handoffs are significant red flags. If you choose this facility, ensure you have a direct line of communication with the nursing supervisor and monitor your loved one's care closely, especially during shift changes.
Google Reviews
Google Reviews
13 reviews on Google“Harris Health and Rehab presents a polarized experience, with some families praising the cleanliness and compassionate end-of-life care, while others report severe lapses in medical oversight and communication. Critical concerns include inconsistent shift handoffs, poor food quality, and alarming incidents involving patient falls and neglected medical conditions. Families should weigh the facility's aesthetic cleanliness against significant reports of staff negligence and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate end-of-life care
- Engaging activities director
- Some highly empathetic staff members
Concerns
- Poor communication regarding patient health status and emergencies (mentioned by 2 reviewers)
- Inconsistent shift handoffs and lack of staff attentiveness (mentioned by 2 reviewers)
- Substandard food quality and variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your activities director; could you tell us more about the types of programs and social engagement available for residents?
- 2How do you ensure that important updates regarding a resident's health status are communicated clearly and promptly to the family?
- 3What specific protocols are in place to ensure smooth and accurate information sharing during staff shift changes?
- 4Could you describe the current meal planning process and how you work to provide a variety of nutritious food options for the residents?
- 5How does the nursing team manage medication administration to ensure accuracy and safety for every resident?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“They called me everyday when she was close to passing and took care of her so lovingly. I’m glad she got to spend her last days with people beside her.”
“Between one shift and the next there doesn’t seem to be any pass down of information. They may also check on the patients, or maybe not, depends.”
“He was never the same after that. This place needs to be investigated by the state of Arkansas. They are very misleading...”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies, including a recent serious accident hazard issue that required correction. This facility shows recurring problems with fire safety systems, resident rights protection, and care planning across multiple surveys from 2023 to 2025. While all deficiencies have correction dates, the pattern of repeated issues in similar areas suggests ongoing challenges with maintaining consistent safety and care standards.
Aug 1, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 1, 2025Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 18, 2024Routine10
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 23, 2023Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
May 14, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Harris Health and Rehab
for profit
Chain Affiliation
David Vann & Boyd Wright
5 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 5
Ownership & Management
Owners
Vann, David
Owner
Wright, Boyd
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit harrishealthandrehab.com
Medicare data downloads
Original nursing home datasets
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