Harmony House Nursing and Rehabilitation Center, I
Strong Medicare quality ratings; families often praise highly involved and accessible administrator. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
Harmony House is highly recommended by families for its exceptional leadership and compassionate staff who build personal relationships with residents. While the reviews are overwhelmingly positive, families should schedule a tour to observe daily operations firsthand, as current feedback focuses primarily on staff interactions rather than specific facility amenities.
Google Reviews
Google Reviews
8 reviews on Google“Harmony House Nursing and Rehabilitation Center receives high praise for its compassionate and attentive staff, with families frequently highlighting the administrator, Alex, for his active involvement and personal connection to residents. Reviewers consistently describe the facility as a nurturing environment that stands out positively compared to other local nursing homes.”
Quality Themes
Tap a score for detailsStrengths
- Highly involved and accessible administrator
- Compassionate and kind nursing staff
- Nurturing and supportive environment
- Consistently high quality of care
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administrator is very active in the daily operations; how does that hands-on leadership style shape the culture of care for residents here?
- 2With five state violations noted over the past year, could you walk us through the steps the facility has taken to address those specific concerns and prevent them from recurring?
- 3Given the high CMS health inspection rating, what specific protocols do you have in place to maintain such a high standard of safety and cleanliness?
- 4I see that you respond to every online review; how do you use that feedback loop to improve the daily experience for your residents?
- 5What variety of social or enrichment activities are available to keep residents engaged and connected with one another throughout the week?
- 6In the event of a sudden medical emergency, what is your process for stabilizing a resident and communicating with family members during those critical moments?
Personalized based on this facility's data
Key Review Excerpts
“Alex, the administrator, is amazing. He’s very active with his residents, and knows each of there names.”
“My brother has experienced several facilities in the past and I can honestly say that Harmony stands out in the best possible way.”
“I tried 8 facilities before we found Harmony House, and I sure wished I would’ve found them FIRST!!! I truly don’t think their facility & staff can be beat!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
4
measures
5
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harmony House has a concerning pattern with 10 deficiencies across 3 surveys, including one complaint-triggered violation involving improper physical restraint use where families filed reports. The facility shows recurring problems with resident safety, personal care (including incontinence management appearing twice), and nutrition/food services. While most deficiencies show correction dates, the repeat violations and family complaint suggest potential ongoing care quality issues that warrant careful consideration during your visit.
Oct 1, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Oct 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Sep 16, 2024Routine1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Aug 2, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ownership & Operations
Who Operates This Facility
Harmony House Nursing and Rehabilitation Center, I
for profit
Chain Affiliation
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 21 (Best)
Ownership & Management
Owners
Freda Price Zimmerman 1997 Trust
Owner · Organization
Jones, Heather
Owner
Maumalanga, Holly
Owner
Zimmerman, Freda
Owner
Zimmerman, Heath
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit harmonyhousenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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