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Nursing HomeMedicaid Top Rated

Harmony Gardens

Strong Medicare quality ratings; families often praise beautiful, modern, and clean facility. Still worth an in-person visit.

1438 County Road C East, Maplewood, MN 5510964 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 29 Google reviews

5
4
3
2
1
Harmony Gardens Nursing Home in Maplewood, MN — Street View
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What this means for your family

Harmony Gardens offers a beautiful, modern environment with a highly regarded rehabilitation team, making it a strong candidate for short-term recovery. However, families should be vigilant regarding daily care consistency; we recommend scheduling unannounced visits to observe staffing levels and ensuring your loved one's specific care needs are clearly documented and monitored.

Google Reviews

Google Reviews

29 reviews on Google
Harmony Gardens is a modern, visually appealing facility that receives high praise for its transitional care (TCU) and rehabilitation services. While many families report exceptional, attentive care and strong communication, a subset of reviewers has raised serious concerns regarding inconsistent staffing levels and neglect in basic hygiene and assistance.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities5.0MedsN/AMemory6.0Comms6.0Value4.0

Strengths

  • Beautiful, modern, and clean facility
  • Highly responsive and professional therapy team
  • Strong, personalized transitional care
  • Friendly and caring individual staff members

Concerns

  • Inconsistent staffing levels leading to slow response times (mentioned by 4 reviewers)
  • Neglect regarding basic hygiene and toileting assistance (mentioned by 2 reviewers)
  • Lack of communication or responsiveness from management regarding complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)4.22023(10)4.62024(10)4.92025(7)5.02026(2)

Distribution · 30 analyzed

5
26
4
1
3
0
2
0
1
3

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you have a perfect response rate to online feedback; what is your process for keeping families updated and addressing concerns once a resident is moved in?
  • 2With your strong staffing rating, how do you ensure that individual attention remains consistent during peak hours or shift changes?
  • 3Given the recent health inspection findings, what specific steps is the leadership team taking to improve oversight and quality of care protocols?
  • 4I’ve heard wonderful things about your therapy team, but could you walk me through how you ensure residents receive timely assistance with daily hygiene and toileting needs?
  • 5What does a typical day of social engagement look like for residents here, and how do you tailor activities to those who might be less mobile?
  • 6How does your clinical team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?

Personalized based on this facility's data


Key Review Excerpts

The staff is very friendly and attentive. They show a desire to get to know my dad and provide personalized care.

Transitional care family member · 2024★★★★★

I know what excellent care looks like! I was treated with dignity and respect each day. I cried when I arrived because after 42 years I found myself on the receiving end of care. But I cried equally when I left!

Rehab patient · 2024★★★★★

My mother was at the TCU for a month during that time she was treated very well cared for very well we had one issue that was not taken care of until the 3rd time we said something but other than that very friendly staff.

Transitional care family member · 2024★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.34hrs
OK
Registered nurses for medical care
Total Nursing
4.37hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.5%
MN
12.5%
Ramsey
10.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.9%
Worse than Avg
Here
25.9%
US
15.3%
MN
21.4%
Ramsey
20.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
15.4%
MN
17.0%
Ramsey
17.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.9%
Better than Avg
Here
17.9%
US
19.4%
MN
24.5%
Ramsey
23.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
Ramsey
94.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.4%
Mixed vs Avgs
Here
8.4%
US
12.1%
MN
4.3%
Ramsey
5.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
81.8%
MN
88.3%
Ramsey
85.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.1%
Worse than Avg
Here
78.1%
US
79.7%
MN
82.7%
Ramsey
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MN
1.8%
Ramsey
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (8.0)
11 complaint-triggered

Harmony Gardens has concerning patterns with 7 complaint-triggered deficiencies, indicating families have reported serious issues including failures to investigate abuse allegations and emergency response problems. The most recurring problems involve medication management, resident care quality, and resident rights. While the facility corrects deficiencies when cited, ongoing issues across multiple surveys suggest persistent care challenges that warrant careful consideration.

Apr 4, 2025Complaint
8
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 9, 2025Routine
10
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Sep 19, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 5, 2024Complaint
1
0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Nov 9, 2023Routine
2
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Nov 9, 2023Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Harmony Gardens

Organization Type

nonprofit

Chain Affiliation

Chain Name

Cassia

Chain Size

16 facilities nationwide

Chain avg rating: 4.6/5 · Rank 14 of 16

Ownership & Management

Owners

Elim Care INC

Owner · Organization

100%

Key personnel

Holmgren, BeckyW-2 Managing EmployeeLeff, WilliamOfficer / DirectorNye, GeraldOfficer / DirectorPeterson, RolandOfficer / DirectorTangedahl, GuyOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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