Harmony Gardens
Strong Medicare quality ratings; families often praise beautiful, modern, and clean facility. Still worth an in-person visit.
based on 29 Google reviews

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What this means for your family
Harmony Gardens offers a beautiful, modern environment with a highly regarded rehabilitation team, making it a strong candidate for short-term recovery. However, families should be vigilant regarding daily care consistency; we recommend scheduling unannounced visits to observe staffing levels and ensuring your loved one's specific care needs are clearly documented and monitored.
Google Reviews
Google Reviews
29 reviews on Google“Harmony Gardens is a modern, visually appealing facility that receives high praise for its transitional care (TCU) and rehabilitation services. While many families report exceptional, attentive care and strong communication, a subset of reviewers has raised serious concerns regarding inconsistent staffing levels and neglect in basic hygiene and assistance.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facility
- Highly responsive and professional therapy team
- Strong, personalized transitional care
- Friendly and caring individual staff members
Concerns
- Inconsistent staffing levels leading to slow response times (mentioned by 4 reviewers)
- Neglect regarding basic hygiene and toileting assistance (mentioned by 2 reviewers)
- Lack of communication or responsiveness from management regarding complaints (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a perfect response rate to online feedback; what is your process for keeping families updated and addressing concerns once a resident is moved in?
- 2With your strong staffing rating, how do you ensure that individual attention remains consistent during peak hours or shift changes?
- 3Given the recent health inspection findings, what specific steps is the leadership team taking to improve oversight and quality of care protocols?
- 4I’ve heard wonderful things about your therapy team, but could you walk me through how you ensure residents receive timely assistance with daily hygiene and toileting needs?
- 5What does a typical day of social engagement look like for residents here, and how do you tailor activities to those who might be less mobile?
- 6How does your clinical team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very friendly and attentive. They show a desire to get to know my dad and provide personalized care.”
“I know what excellent care looks like! I was treated with dignity and respect each day. I cried when I arrived because after 42 years I found myself on the receiving end of care. But I cried equally when I left!”
“My mother was at the TCU for a month during that time she was treated very well cared for very well we had one issue that was not taken care of until the 3rd time we said something but other than that very friendly staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harmony Gardens has concerning patterns with 7 complaint-triggered deficiencies, indicating families have reported serious issues including failures to investigate abuse allegations and emergency response problems. The most recurring problems involve medication management, resident care quality, and resident rights. While the facility corrects deficiencies when cited, ongoing issues across multiple surveys suggest persistent care challenges that warrant careful consideration.
Apr 4, 2025Complaint8
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 9, 2025Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Sep 19, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 5, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nov 9, 2023Routine2
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nov 9, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Harmony Gardens
nonprofit
Chain Affiliation
Cassia
16 facilities nationwide
Chain avg rating: 4.6/5 · Rank 14 of 16
Ownership & Management
Owners
Elim Care INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit harmonygardenssenior.org
Medicare data downloads
Original nursing home datasets
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