Harmony Care at Stamford
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews
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What this means for your family
The facility is widely recognized for its kind, professional staff and a clean, home-like environment. However, due to a recent report of severe neglect and lack of monitoring, families should perform unannounced visits and specifically ask how the facility ensures frequent checks for residents with mobility issues.
Google Reviews
Google Reviews
19 reviews on Google“Families considering Harmony Care at Stamford will find a facility praised for its compassionate, attentive staff and a welcoming, clean environment that feels like home. However, a critical incident of severe neglect involving hygiene and lack of monitoring serves as a significant warning regarding potential lapses in basic care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Welcoming and respectful atmosphere
- Effective rehabilitation services
Concerns
- Severe neglect and lack of monitoring
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that specifically reference details from the reviewer's experience, such as names of residents or specific staff members. They demonstrate a deep commitment to community and person-centered care in every interaction.
Questions for Your Tour
- 1I noticed how responsive the management is to feedback online; how does the team use resident and family input to improve daily care?
- 2Since the facility is known for being very clean and well-maintained, what is your routine for ensuring resident rooms and common areas stay comfortable?
- 3What specific steps are in place to ensure residents are closely monitored and supervised throughout the day and night?
- 4Can you tell me more about the rehabilitation services available here and how they help residents regain their independence?
- 5What does a typical day look like for residents in terms of social activities and group engagement?
- 6In the event of a medical emergency after hours, what is the protocol for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff is compassionate, attentive, and genuinely caring—they treat residents with dignity and and respect, not just as patients but as people.”
“The facility is clean, comfortable, and well-maintained, and there are always engaging activities that keep residents active and smiling.”
“My Sister Lupe, fell and Fractured her ankle, after a long stay at Hendricks he needed to go to a nursing Home for Rehabilitation. The DON at that time was Marci Huston, and ADON was Lisa Canales. They were so good to my Mom and Sister.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 36 deficiencies across 6 surveys with families filing 5 complaint reports. Recurring issues involve fire safety and building maintenance, care planning, and environmental conditions including pest control problems. While all deficiencies show correction dates, the pattern of repeated violations in fire safety and building systems across multiple years suggests ongoing maintenance challenges that families should discuss during visits.
Apr 30, 2025Routine13
Egress Deficiencies
Have exits that are accessible at all times.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Apr 18, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Apr 17, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 13, 2024Routine10
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 13, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 15, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Apr 30, 2025
$56,730
Ownership & Operations
Who Operates This Facility
Frio Hospital District
for profit
STAMFORD OPERATING LLC
ANITA EVANGELISTA
Chain Affiliation
Harmony Care Group
6 facilities nationwide
Chain avg rating: 1.8/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Frio Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit harmonycaregroup.com
Medicare data downloads
Original nursing home datasets
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