Hammonton Center for Rehabilitation and Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 187 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
- High staff turnover (70%)
- High RN turnover (58%)
Bottom 25% in NJ · Below recommended RN staffing · Worst in CENTERS HEALTH CARE chain · $69,167 in fines
What this means for your family
While many families report positive experiences with the therapy team and facility cleanliness, there is a persistent pattern of communication breakdowns and neglect during off-hours. If you choose this facility, we strongly recommend establishing a direct line of communication with a specific supervisor and conducting frequent, unannounced visits to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
187 reviews on Google“Hammonton Center for Rehabilitation and Healthcare receives highly polarized reviews, with many visitors praising the facility's cleanliness, friendly staff, and effective rehabilitation programs. However, a significant number of families and residents report serious concerns regarding neglect, poor communication, and inconsistent quality of care, particularly during off-hours and weekends. Prospective families should carefully weigh the positive reports of modern amenities against recurring allegations of staffing shortages and hygiene issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming reception and administrative staff
- Effective and supportive physical therapy team
- Clean, well-maintained facility environment
- Engaging activities and entertainment programs
Concerns
- Neglect and lack of responsiveness to call bells (mentioned by 8 reviewers)
- Poor communication with family members regarding patient status (mentioned by 7 reviewers)
- Hygiene and sanitation issues (e.g., soiled linens, odors, pests) (mentioned by 6 reviewers)
- Inconsistent or delayed medication management (mentioned by 3 reviewers)
- Inconsistent staff professionalism and rude behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 190 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through how you encourage residents to participate in the daily activities and entertainment programs?
- 2Given that communication is so important to our family, what is your standard process for keeping us updated on changes in my loved one's health status or care plan?
- 3We want to ensure our loved one feels comfortable and well-cared for; how do you monitor call bell response times and ensure that resident needs are addressed promptly?
- 4I understand that maintaining a clean and sanitary environment is a top priority; what is your daily protocol for laundry management and room sanitation?
- 5Since medication management is critical, could you explain the oversight process your nursing team uses to ensure medications are administered accurately and on time?
- 6I see that your administrative team is very responsive to feedback; how do you foster a culture of professionalism and consistent support among the direct care staff?
Personalized based on this facility's data
Key Review Excerpts
“The day crew has left my dad sit in his own feces and urine for over three hours and refused to help him get into bed for over four hours after he just had surgery.”
“The PT staff all great people helped me reach my goal. All of the jobs in this industry are tough and demanding jobs. It’s hard work. And when people do the job correctly they need to be rewarded appropriately.”
“I have a loved one here. I did a surprise visit and was impressed with the care here. He was clean, well groomed, and dressed appropriately. Several staff I interacted with knew him by name.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 12 complaint-triggered deficiencies from families reporting problems, indicating ongoing care quality issues. The most recurring problems involve care planning and assessments, patient care and safety, and food safety violations that have persisted across multiple surveys from 2021 to 2024. While most deficiencies show correction dates, the repeated nature of similar violations and recent complaints suggest systemic challenges in maintaining consistent quality standards.
Jan 12, 2026Routine22
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jan 12, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 6, 2024Complaint2
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 31, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jul 31, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have a properly installed and maintained dumbwaiter or escalator.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 21, 2024Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Hammonton Center for Rehabilitation and Healthcare
for profit
Chain Affiliation
Centers Health Care
37 facilities nationwide
Chain avg rating: 2.2/5 · Rank 28 of 35 (Worst)
Ownership & Management
Owners
Hagler, Daryl
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
187 reviews from families & visitors
Official Website
Visit hammonton-center.facilities.centershealthcare.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Spring Village at Hammonton, LLC
< 1 miAssisted Living · Hammonton, NJ
White Horse Hmt Urban Renewal, LLC
< 1 miAssisted Living · Hammonton, NJ
Allegria at the Fountains
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5692 LLC
10.0 miAssisted Living · Atco, NJ
Dpsp Health Care, LLC
10.6 miAssisted Living · Turnersville, NJ
Spring Oak Assisted Living at Voorhees LLC
11.3 miAssisted Living · Berlin, NJ