Halstad Living Center
Strong Medicare quality ratings; families often praise friendly and attentive staff. Still worth an in-person visit.
based on 32 Google reviews

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What this means for your family
While many families report a warm and caring environment, the serious allegation of neglect and slow response times is a critical red flag. When touring, we strongly recommend asking for specific protocols regarding call-light response times and how the facility handles resident falls and medical emergencies.
Google Reviews
Google Reviews
32 reviews on Google“Halstad Living Center receives predominantly positive feedback from visitors and family members who praise the friendly, caring staff and the welcoming atmosphere. However, there is a serious, detailed report of neglect and verbal abuse involving a resident's fall and lack of response to medical needs, which stands in stark contrast to the otherwise high ratings.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive staff
- Welcoming, pleasant environment
- Consistent daily activity schedules
Concerns
- Reports of resident neglect and verbal abuse
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 44 residents, how does the staff ensure that each individual receives personalized attention and consistent care throughout the day?
- 2I noticed that daily activities are a highlight for many; could you walk me through what a typical afternoon schedule looks like for a resident?
- 3What protocols are in place to ensure that all staff members maintain a consistently professional and supportive communication style when interacting with residents?
- 4Given the facility's current CMS ratings, what specific steps are being taken to address the recent health inspection findings and ensure the highest standard of safety?
- 5How does the nursing team coordinate with local medical providers to handle urgent health changes or emergencies for residents living here?
- 6I see that the facility has a strong reputation for being welcoming; how does the leadership team foster this positive culture among the staff on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“Wonderful place … they took good care of my father until he passed . Caring staff . Highly recommend for your loved one”
“I love this place very much! I have noticed a lot of new staff and sweet people. I've been coming here for a nursing home ministry I do with my father and the past 5 years have been great!”
“This is such an amazing place. Workers friendly, very nice to the residents. Liz is exceptional with the residents. They have a great schedule that they stick to.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
3
measures
5
measures
Residents on antipsychotic medication
Residents with a long-term catheter
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Halstad Living Center has shown recurring fire safety issues across all three surveys, with ongoing deficiencies in sprinkler systems, fire alarm maintenance, and fire drill procedures that persist despite corrections. The facility also had problems with infection control, medication management, and resident rights notification. While all deficiencies were reportedly corrected, the repeated fire safety violations across multiple years suggest systematic maintenance challenges that families should discuss during visits.
May 13, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 4, 2025Routine7
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Apr 17, 2024Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Ownership & Operations
Who Operates This Facility
Halstad Living Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit halstadlivingcenter.com
Medicare data downloads
Original nursing home datasets
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