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Nursing HomeMedicaid Investigative

Haida Nursing and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

397 Third Avenue Extension, Hastings, PA 1664698 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 82 Google reviews

5
4
3
2
1

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (10 vs median 8.0)

Below average in PA · Low staff turnover (stable workforce) · Below chain average · $32,711 in fines

Source: Medicare data

What this means for your family

While many families report a clean environment and kind staff, the facility has faced serious allegations regarding medication management and emergency response. If you choose this facility, ensure you have a clear, documented plan for medication delivery and maintain frequent, direct communication with the nursing supervisors to monitor your loved one's health status.

Google Reviews

Google Reviews

82 reviews on Google
Haida Nursing and Rehab receives polarized feedback, with many visitors praising the facility for its cleanliness and friendly, attentive staff. However, several family members have raised serious concerns regarding medical negligence, medication management, and administrative communication. Families should carefully vet the facility's current protocols, as experiences range from highly satisfied to reports of critical failures in patient care.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities8.0Meds2.0Memory7.0Comms3.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Welcoming atmosphere for visitors
  • Responsive to basic resident needs

Concerns

  • Medication management errors and delays (mentioned by 3 reviewers)
  • Poor administrative communication and lack of empathy (mentioned by 4 reviewers)
  • Inadequate medical response to emergencies (mentioned by 2 reviewers)
  • Staff rudeness or lack of professionalism (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(2)'20(1)'22(6)'24(2)'26(17)

Distribution · 87 analyzed

5
56
4
16
3
2
2
3
1
10

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is quite active in responding to online feedback; how do you use that resident and family input to improve your administrative communication processes?
  • 2What specific protocols are in place to ensure accuracy and timeliness when managing and administering resident medications?
  • 3Given the recent health inspection results, what steps are being taken to strengthen your clinical oversight and quality of care?
  • 4Can you walk me through the exact steps your staff takes when a resident experiences a sudden medical emergency or change in condition?
  • 5How do you ensure that all staff members maintain a professional and empathetic approach when interacting with both residents and their families?
  • 6I’ve heard great things about the cleanliness of the facility; what kind of daily activities or social programs do you offer to keep residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff especially april are wonderful my Mother said April treats her like she is her mother. You can’t get a better complement then that.

Long-term resident's family · 2023☆☆☆☆

My grandmother came here for Healthcare and there are days they refused to give her her meds and when she had a stroke 2 months ago, they WATCHED her decline even after several reports to the head of nursing!

Memory care family member · 2025☆☆☆☆

I wish I would have gotten the aides name because she was so gentle with my grandma, even when she was being difficult due to her dementia

Grandchild of resident · 2025★★★★★
Source: 82 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
3.33hrs
81%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.8%
Worse than Avg
Here
32.8%
US
19.5%
PA
19.9%
Cambria
24.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
PA
8.3%
Cambria
9.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
15.3%
PA
18.4%
Cambria
17.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.5%
PA
17.7%
Cambria
15.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
95.5%
PA
93.5%
Cambria
92.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.8%
Worse than Avg
Here
19.8%
US
14.4%
PA
17.5%
Cambria
16.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.3%
Better than Avg
Here
84.3%
US
81.8%
PA
69.2%
Cambria
67.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.5%
Mixed vs Avgs
Here
79.5%
US
79.8%
PA
68.7%
Cambria
76.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
PA
1.4%
Cambria
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Near state avg (10.1)
10 complaint-triggered
$32,711 in fines

Families have filed 10 complaint reports triggering investigations, including serious issues like resident abuse and inappropriate medication use. The facility has recurring problems with care planning, quality of care (especially wound care), and fire safety systems that appear across multiple surveys from 2023-2024. While all deficiencies show correction dates, the pattern of repeated issues in the same care areas suggests ongoing challenges with maintaining consistent standards.

Dec 4, 2025Routine
9
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Sep 4, 2025Complaint
2
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Jan 15, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 7, 2024Routine
21
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0001Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Oct 10, 2024Complaint
1
0658Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 17, 2024Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Aug 3, 2023

$32,711

Ownership & Operations

Who Operates This Facility

Owner / Operator

Haida Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Valley West Health

Chain Size

12 facilities nationwide

Chain avg rating: 3.2/5 · Rank 11 of 12

Ownership & Management

Owners

Western Pa Opco Holdings I LLC

Owner · Organization

100%

Key personnel

Franco, AharonManagerRami, IsaacManagerBeverly Enterprises - Pennsylvania, INC.Adp of the SnfBeverly Enterprises LLCAdp of the SnfBeverly Health and Rehabilitiation Services, INCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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