Hacienda Oaks at Beeville
Strong Medicare quality ratings; families often praise warm and attentive nursing staff. Still worth an in-person visit.
based on 126 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a kind, communicative, and professional care team, particularly for rehabilitation needs. However, you should verify the current staffing ratios in the hallways and perform your own check of room cleanliness during visits to ensure standards are being met.
Google Reviews
Google Reviews
126 reviews on Google“Families generally praise Hacienda Oaks for its exceptionally kind, professional, and attentive nursing and rehabilitation staff. While many reviewers highlight the facility's cleanliness and welcoming atmosphere, there are specific concerns regarding occasional cleanliness lapses in individual rooms and potential staffing shortages in certain hallways.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation services
- Friendly and welcoming reception/front desk
Concerns
- Staffing shortages in specific hallways
- Occasional room cleanliness issues
- Allegations of neglect (extreme severity) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of your nursing staff and the friendly welcome at the front desk; how does that culture of care translate to the daily interactions in the resident rooms?
- 2With the high praise for your rehabilitation services, could you tell us more about how the therapy team works with residents to help them regain their independence?
- 3We want to ensure our loved one is always well-attended to; what specific steps are being taken to ensure consistent staffing levels and attentive care across all hallways in the facility?
- 4How does the facility manage cleaning schedules and room maintenance to ensure every resident's living space stays as pristine as your common areas?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and ensuring immediate care?
- 6What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff is always friendly & attentive to my dad’s needs. There always different activities to keep the people entertained. Matthew Silvas from the moment of mentioning my dad being admitted he continued to keep in contact with me to make sure our needs were met.”
“My dad was their for Rehab for two weeks and it did amazing things for him !!! I went today and he got discharged and I was glad to see him leaving walking out instead of a wheelchair.”
“I’ve been there a lot and the staff has been kind, considerate, loving, and respectful. I walk the hallways and listen to their interaction with each other and the residents and I know they work hard to care for our elderly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent problems with care planning, room size requirements, and heating/ventilation systems that repeat across multiple surveys from 2023-2025. Families have filed complaints triggering investigations into care planning issues and resident rights violations. While all deficiencies show correction dates, the recurring nature of problems with resident assessment, environmental standards, and building systems suggests ongoing operational challenges that families should discuss during visits.
Sep 17, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 20, 2025Routine5
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 18, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Mar 20, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jul 5, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 24, 2023Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Maverick County Hospital District
for profit
HACIENDA OAKS NURSING AND REHAB CENTER, LLC
FELIX MARTINEZ
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 21
Ownership & Management
Owners
Maverick County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
126 reviews from families & visitors
Official Website
Visit haciendaoakshc.com
Medicare data downloads
Original nursing home datasets
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