Gundersen Harmony Care Center
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 6 Google reviews
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What this means for your family
Because all available reviews are star-only ratings without written feedback, there is no actionable information to guide your decision. We recommend scheduling an in-person tour and requesting recent state inspection reports to evaluate the quality of care provided at this facility.
Google Reviews
Google Reviews
6 reviews on Google“The available reviews for Gundersen Harmony Care Center consist entirely of star ratings without written feedback. Consequently, there is no qualitative data available to assess the quality of care, staff performance, or facility environment.”
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your facility maintaining a 5-star CMS staffing rating, how do you ensure that level of personalized attention translates into the daily social activities for the 42 residents here?
- 2Given that you have maintained a 5-star health inspection rating, what specific protocols do you have in place to ensure that the single recent state violation is addressed and prevented from recurring?
- 3I noticed your team is very responsive to feedback online; how do you incorporate family input into the care plans for residents to ensure their individual needs are met?
- 4With a smaller capacity of 42 residents, how does this intimate setting influence the way your nursing staff handles medical emergencies or urgent health changes compared to larger facilities?
- 5Could you walk me through how your staff balances the high standard of clinical care reflected in your 5-star rating with the need for a warm, home-like environment for my loved one?
- 6Since you have a 4.8-star Google rating, what do you think is the most common reason families feel so satisfied with the care provided at Gundersen Harmony?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A serious complaint in 2023 involved resident protection from abuse and proper reporting of incidents, indicating families filed concerns about safety. The facility shows recurring problems with fire safety systems, electrical safety, and emergency preparedness across multiple surveys, though all violations appear corrected after citation. Most recent issues in 2025 involved fire drills, corridor safety, and accident prevention.
May 6, 2026Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 10, 2025Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 29, 2024Routine4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Oct 11, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Oct 11, 2023
$12,649
Ownership & Operations
Who Operates This Facility
Gundersen Harmony Care Center
nonprofit
Ownership & Management
Owners
Gundersen Lutheran Health System INC
Owner · Organization
Bellin Gundersen Health System INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit gundersenhealth.org
Medicare data downloads
Original nursing home datasets
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