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Nursing HomeMedicaid Investigative

Guest House Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

109 Guest House Drive, West Monroe, LA 71292140 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 7)
  • High staff turnover (61%)

Below average in LA · Critically understaffed (RN) · Above average staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 26% of the national benchmark, which can affect medication management and response times. The facility has 9 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.19hrs
26%
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility33.7%
Worse than Avg
Here
33.7%
US
14.4%
LA
19.0%
Ouachita
17.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
15.3%
LA
20.1%
Ouachita
21.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.5%
LA
22.8%
Ouachita
21.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Mixed vs Avgs
Here
2.1%
US
12.1%
LA
2.1%
Ouachita
1.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
19.4%
LA
16.5%
Ouachita
13.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.5%
Worse than Avg
Here
90.5%
US
95.5%
LA
94.9%
Ouachita
97.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.8%
Better than Avg
Here
85.8%
US
79.8%
LA
76.2%
Ouachita
72.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.4%
Better than Avg
Here
90.4%
US
81.8%
LA
84.8%
Ouachita
77.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.0%
Worse than Avg
Here
5.0%
US
1.6%
LA
3.3%
Ouachita
3.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (8.3)
12 complaint-triggered

Nearly half of this facility's 28 deficiencies stem from family complaints, indicating ongoing resident and family concerns. The facility repeatedly struggles with medication management, care planning, and staff training issues that persist across multiple surveys from 2023 to 2025. While the facility corrects violations when cited, the recurring patterns in these core care areas—particularly the repeated medication safety and nursing staff competency problems—suggest systemic challenges that families should carefully evaluate before placement.

Jul 30, 2025Routine
9
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Mar 19, 2025Complaint
1
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 30, 2024Complaint
3
0729Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Aug 13, 2024Complaint
1
0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Jul 24, 2024Routine
5
0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

May 16, 2024Complaint
4
0729Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0836Potential for harm · PatternCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Guest House Nursing and Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Jeffrey M Ashbrook Testamentary Trust

Owner · Organization

25%

Ronald Anthony Goux Estate

Owner · Organization

5%

Ashbrook, Michael

Owner

26%

Goux, Jeremy

Owner

20%

Goux, Lynette

Owner

5%

Goux, Timothy

Owner

20%

Key personnel

Landry, RobertOfficer / DirectorAshbrook, MichaelOfficer / DirectorGoux, JeremyOfficer / DirectorRounsaville, RebeccaOfficer / DirectorMaison Healthcare Management Company LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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