The Groves of Tustin
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care teams. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
The Groves of Tustin is an excellent choice for families seeking high-quality memory care and a compassionate, social environment for their loved ones. The staff's ability to help residents regain independence is a standout feature. However, while recent reviews are stellar, you may want to ask about current staff retention and workload to ensure the high standard of care remains consistent.
Google Reviews
Google Reviews
29 reviews on Google“The Groves of Tustin is highly regarded by families for its compassionate, attentive staff and its ability to provide a sense of community and safety for residents with dementia. Reviewers frequently praise the seamless transition process and the high quality of care in the memory care unit, though one older review raised serious concerns regarding staff workload and financial motivations.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care teams
- Excellent memory care and dementia support
- Smooth transition and move-in process
- Engaging activities and social programming
- Clean and well-maintained facility
Concerns
- Staff burnout and low pay
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate the nursing team is; how do you ensure that level of attentive care remains consistent for every resident?
- 2Since the facility is so well-maintained, could you show us some of the common areas where residents gather for social programming?
- 3What kind of daily activities or engaging group events do you have planned for the upcoming week?
- 4For residents who might need extra support, how does your memory care program specifically tailor its approach to dementia care?
- 5How does the care team manage medical needs or emergencies during the overnight hours?
- 6We've heard the move-in process is very smooth; what kind of support do you provide to help a new resident settle into their room during those first few days?
Personalized based on this facility's data
Key Review Excerpts
“The attentive, thoughtful, tender care offered to the residents, especially on the 2nd floor, was so fantastic! Our Grammy loved the food & the care teams and knowing she was safe and healthy around the clock gave us such peace of mind.”
“My aunt is doing very well at the Groves' memory care unit. She was largely bedridden at her last facility, but she is now venturing around the halls and interacting with people.”
“The facility is in excellent condition and the staff constantly helpful and aware of the wonderful needs of the residents.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 6, 2026ComplaintCleanReport
This report details follow-up investigations regarding two sets of allegations. In the first investigation, allegations of soiled clothing and lack of bathing assistance were found to be Unsubstantiated. In the second investigation, allegations regarding activity variety and timely health monitoring were found to be Unfounded. No deficiencies were cited in either investigation.
Dec 30, 2025ComplaintCleanReport
This report details a complaint investigation conducted on December 30, 2025, regarding allegations of staff failing to supervise a resident, resulting in multiple falls and injuries. The investigation found that the allegation was unsubstantiated based on interviews with staff and residents. No deficiencies were cited in the final report.
Nov 19, 2025Follow-up
The inspection was a Case Management visit conducted in conjunction with a complaint visit. The primary deficiency cited relates to the facility's administration, specifically concerning the administrator's certification status and availability. The facility was cited for not having a qualified and currently certified administrator.
All facilities must have a qualified and currently certified administrator. The administrator must have sufficient freedom from other responsibilities and be on the premises.
Nov 19, 2025ComplaintCleanReport
The inspection was a Case Management visit conducted in conjunction with a complaint visit. The primary deficiency cited relates to the facility's administration, specifically concerning the administrator's certification status and availability. The facility was cited for not having a qualified and currently certified administrator.
Oct 9, 2025ComplaintCleanReport
This report details two separate complaint investigations conducted on 10/09/2025. In the first investigation regarding food quality, the allegations were found to be 'Unsubstantiated.' In the second investigation concerning resident confinement, sanitation, and personal belongings, all allegations were determined to be 'Unfounded.' Consequently, no deficiencies were cited in this report.
Oct 9, 2025ComplaintCleanReport
This report details a complaint investigation regarding a resident sustaining injury due to neglect. The investigation reviewed multiple incident reports and found that the allegation was determined to be UNSUBSTANTIATED. No deficiencies were cited in the final report.
Sep 23, 2025OtherCleanReport
The unannounced case management visit on 09/23/2025 found no observed health and safety concerns. The report notes that the visit was prompted by an incident that occurred on 09/21/2025. Overall, no violations were noted during this inspection.
Aug 13, 2025ComplaintCleanReport
This report details two separate complaint investigations conducted on August 13, 2025. The allegations regarding medication administration, activity participation, and resident rights were all determined to be 'Unfounded.' Similarly, the allegation concerning safeguarding resident property was found to be 'Unsubstantiated.'
Ownership & Operations
Who Operates This Facility
Csh Tustin Lessee Llc/specialized Community Health
MCBRIDE, FERLINA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit everestatgrovesoftustin.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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