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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 34 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Gregory Ridge Health Care Center faces severe and consistent criticism regarding patient safety, facility hygiene, and administrative responsiveness. While a small number of reviewers report positive experiences with compassionate staff, the majority of feedback highlights dangerous conditions, including reports of resident-on-resident violence, neglect, and a lack of basic cleanliness. Families should be aware that communication with the facility is frequently described as difficult or impossible.
Quality Themes
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Concerns
Rating Trends
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Distribution · 38 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My disabled sister had a black eye and scabs on her arms. Nurses blamed 'other residents'. on top of that, the place is filthy and smells bad.”
“Gregory Ridge is not glitzy and glamorous. However, I have found the staff to be genuinely kind, compassionate and competent. My loved one has been well cared for, to date, and Any issue that has arisen was adequately (and in a timely fashion) addressed.”
“Extremely difficult to get ahold of anyone in this facility. The longest I have waited for someone to pick up is 10 minutes and no one ever picks up the phone.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
6
measures
1
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed numerous complaints against Gregory Ridge, triggering 44 deficiencies across 21 surveys with recurring issues in abuse/neglect protection, behavioral health staffing, and medication management. The facility shows a troubling pattern of repeated violations for protecting residents from abuse, with multiple incidents spanning 2023-2024, though most deficiencies have correction plans. Recent surveys continue to identify problems with staff training and safety oversight despite ongoing remediation efforts.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Nov 18, 2025
$17,345
Fine
Nov 12, 2025
$125,970
Fine
Dec 23, 2024
$175,775
Payment Denial
Dec 23, 2024
20-day denial
Fine
Jul 24, 2024
$147,836
Fine
Jan 29, 2024
$108,837
Payment Denial
Jan 29, 2024
34-day denial
Gregory Ridge Health Care Center
for profit
Reliant Care Management
32 facilities nationwide
Chain avg rating: 1.1/5 · Rank 15 of 29 (Lowest rating)
Owners
Reliant Care Group LLC
Owner · Organization
Rcg INC
Owner (parent company) · Organization
Richard J. Destefane Revocable Living Trust
Owner (parent company) · Organization
Destefane, Richard
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
34 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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