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Nursing HomeMedicaid

Greenway Manor

Strong Medicare quality ratings; families often praise dedicated and attentive nursing staff. Still worth an in-person visit.

501 S Winsted St, Spring Green, WI 5358850 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 5 Google reviews

5
4
3
2
1
Greenway Manor Nursing Home in Spring Green, WI — Street View
Street View

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What this means for your family

Greenway Manor has a history of strong physical therapy outcomes and attentive care, which is a major benefit for those in rehabilitation. However, because recent reviews lack detail and one negative review cited poor quality, we recommend scheduling an in-person tour to observe current staffing levels and resident engagement firsthand.

Google Reviews

Google Reviews

5 reviews on Google
Greenway Manor receives praise for its dedicated physical therapy team and attentive staff who provide personalized care for residents. However, recent feedback is sparse and lacks detail, while older reviews highlight concerns regarding the facility's overall quality and responsiveness. Prospective families should note that while historical experiences were positive, there is a lack of recent, substantive data to confirm current standards.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Dedicated and attentive nursing staff
  • Excellent physical therapy team
  • Supportive environment for families
  • Clean and well-maintained physical space

Concerns

  • Lack of responsiveness and poor overall quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(3)1.02020(1)5.02023(1)5.02025(2)

Distribution · 7 analyzed

5
6
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that Greenway Manor has a 5-star staffing rating, how does your nursing team coordinate care to ensure consistent communication with family members?
  • 2I noticed the facility has a 4-star health inspection rating; could you walk me through the steps you have taken to address the recent state violations and improve those specific areas?
  • 3Some families have expressed concerns regarding responsiveness; what systems do you have in place to ensure that family inquiries are addressed promptly?
  • 4With such a highly-regarded physical therapy team, how are residents encouraged to participate in these sessions as part of their daily routine?
  • 5How does your team handle medical emergencies or urgent health changes during evening and weekend hours?
  • 6What does a typical social calendar look like for residents here, and how do you encourage participation among those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

Not only is Greenway Manor a much better physical space, the level of care far exceeds what our mother was getting in her former placement. Not only is SHE well taken care of, but our family is also tended to with loving care and respect.

Long-term resident's family · 2015★★★★★

The Physical therapy team is absolutely fabulous. They worked with him and his prosthetics and in 2 months, he is up walking and a fantastic "I can do this" attitud

Rehab patient's family · 2015★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.4%
WI
25.0%
Sauk
28.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.4%
Worse than Avg
Here
20.4%
US
19.5%
WI
16.8%
Sauk
12.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.9%
Mixed vs Avgs
Here
18.9%
US
15.3%
WI
19.9%
Sauk
26.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
WI
95.6%
Sauk
93.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WI
95.0%
Sauk
99.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.3%
Mixed vs Avgs
Here
19.3%
US
14.4%
WI
16.7%
Sauk
23.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
WI
86.6%
Sauk
81.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Better than Avg
Here
90.9%
US
79.8%
WI
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility12.0%
Worse than Avg
Here
12.0%
US
1.6%
WI
1.3%
Sauk
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (9.8)
5 complaint-triggered

Families have filed complaints that triggered serious deficiencies regarding abuse and neglect prevention, with issues recurring across multiple surveys from 2024 to 2025. The facility shows persistent problems with fire safety systems, smoke barriers, and electrical systems that have repeated across all surveys since 2022. While all deficiencies show correction dates, the pattern of recurring fire safety violations and ongoing complaints about resident protection raises concerns about sustained compliance.

Feb 25, 2026Routine
7
0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 23, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Oct 3, 2024Routine
6
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Oct 3, 2024Complaint
3
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 7, 2023Routine
10
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0131Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenway Manor

Organization Type

for profit

Ownership & Management

Owners

Meise, Susan

Owner

14%

Shaffer, Sandra

Owner

12%

Gorman, Brian

Owner

Stephenson National Bank & Trust

Owner (parent company) · Organization

11%

Key personnel

Gorman, ThomasOfficer / DirectorHahn, AlishaOfficer / DirectorMazwell, KathleenOfficer / DirectorMeise, SusanOfficer / DirectorScoles, MarkOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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