Greenville Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (70%)
- High RN turnover (71%)
Below average in IL · Below recommended RN staffing · $10,874 in fines
What this means for your family
This facility is highly regarded for its compassionate, family-like culture and clean environment, making it a strong candidate for long-term or memory care. While the reviews are overwhelmingly positive, we recommend scheduling a tour to observe staff-resident interactions firsthand, as the facility has maintained a very consistent reputation over several years.
Google Reviews
Google Reviews
24 reviews on Google“Greenville Nursing & Rehab is consistently praised for its warm, compassionate staff who treat residents like family and maintain a clean, well-decorated environment. Families and healthcare professionals alike highlight the facility's attentive care, though one recent review expressed extreme dissatisfaction without providing specific details.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented staff
- Clean and well-maintained facility
- Welcoming and pleasant environment
- Attentive nursing care
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and family-oriented the staff is here; how do you foster that sense of community among the team?
- 2Since the facility is so well-maintained and clean, what is your routine for ensuring the resident living areas stay comfortable and hygienic?
- 3With the nursing team being so attentive, how do you ensure that medical needs are addressed promptly during the overnight hours or during shift changes?
- 4What specific steps is the facility taking to increase the number of staff members available to assist residents during busy times of the day?
- 5What kind of daily activities or social outings do you have planned to keep residents engaged and connected with one another?
- 6How do you handle communication with families if there is a sudden change in a resident's medical condition or an unexpected emergency?
Personalized based on this facility's data
Key Review Excerpts
“The staff was like family. They cared for us as they cared for mom. They were attentive and compassionate, often times, in very difficult situations.”
“The process was made so much easier by the caring staff and especially by Audra. While nursing homes often get bad reviews and no one can take care of your precious loved one like you, Greenville Nursing was always compassionate, loving and caring.”
“I am a retired nurse and case manager and have dealt with and seen a lot of rehabilitation centers. Such a loving and attentive facility, and I am so thankful my sweet mother is there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with safety hazards and accident prevention, appearing in both recent surveys, alongside persistent problems with fire safety requirements and infection control across multiple years. Families have filed complaints that led to findings about resident financial protections and billing notices. While all deficiencies show correction dates, the pattern of repeated safety and fire code violations suggests ongoing operational challenges that families should discuss during visits.
Aug 22, 2024Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 14, 2024Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Sep 11, 2023Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 29, 2022Routine8
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Aug 22, 2024
$10,874
Ownership & Operations
Who Operates This Facility
Greenville Nursing & Rehab
for profit
Chain Affiliation
Wlc Management Firm
18 facilities nationwide
Chain avg rating: 2.5/5 · Rank 11 of 17
Ownership & Management
Owners
Wlc Management Firm LLC
Owner · Organization
Stout, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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