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Nursing HomeMedicaid Investigative

Greenup Rehab and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

300 North Marietta Street, Greenup, IL 6242854 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 67 Google reviews

5
4
3
2
1
Greenup Rehab and Nursing Nursing Home in Greenup, IL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (19 vs median 11.0)

Bottom 25% in IL · Below recommended RN staffing · Worst in PETERSEN HEALTH CARE chain

Source: Medicare data

What this means for your family

This facility is widely praised for its cleanliness and compassionate, family-oriented staff. However, because there is a severe historical report regarding patient neglect, we strongly recommend that you visit during off-hours and ask management directly about their current nighttime staffing ratios and safety protocols.

Google Reviews

Google Reviews

67 reviews on Google
Greenup Rehab and Nursing (often referred to as Cumberland Rehab) is highly regarded by families for its clean, home-like environment and dedicated, compassionate staff. While the vast majority of reviews are overwhelmingly positive, citing excellent communication and a family-oriented atmosphere, there is a serious historical concern regarding patient neglect and staffing issues that potential families should investigate further.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities9.0MedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Warm, attentive, and caring nursing staff
  • Strong leadership and management
  • Effective rehab and therapy services

Concerns

  • Reports of patient neglect and poor nighttime staffing

Rating Trends

Tap a year to see what changed

2341.02019(1)5.02020(1)5.02022(64)5.02023(1)5.02025(1)

Distribution · 68 analyzed

5
66
4
1
3
0
2
0
1
1
34 reviews posted between Oct 30, 2022Nov 11, 2022 · 33 were 5-star
23 reviews posted between Nov 6, 2022Nov 11, 2022 · 22 were 5-star
18 reviews posted between Oct 23, 2022Oct 29, 2022 · 18 were 5-star

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
  • 2The nursing staff receives so much praise for being warm and attentive, so how do you ensure that level of care stays consistent during the overnight shifts?
  • 3With the recent inspections, what specific steps has the leadership team taken to address the identified deficiencies and improve staffing levels?
  • 4How does the team manage medical emergencies or urgent clinical needs during the late-night or early-morning hours?
  • 5What kind of daily activities or social programs are available to keep the residents engaged and active?
  • 6We noticed the management is very involved in the community; how does the leadership team communicate with families regarding any changes in care or facility updates?

Personalized based on this facility's data


Key Review Excerpts

The building is the cleanest nursing home that I've ever been in. I would recommend this nursing home to anyone looking for long term care.

Long-term resident's family · 2022★★★★★

She had dementia. It a difficult disease. They had to adjust to her stages. As she went thru them the nurses would call me if something came up or let me know if something happened

Memory care family member · 2022★★★★★

I’m always kept in the loop, about her well being and health. I never worry about her there, as I know she is getting excellent care.

Long-term resident's family · 2022★★★★★
Source: 67 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
2.91hrs
71%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility23.7%
Mixed vs Avgs
Here
23.7%
US
12.1%
IL
52.5%
Cumberland
12.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.1%
Worse than Avg
Here
76.1%
US
93.4%
IL
90.0%
Cumberland
87.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
19.5%
IL
18.3%
Cumberland
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.3%
IL
15.9%
Cumberland
19.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IL
91.8%
Cumberland
92.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.5%
Better than Avg
Here
15.5%
US
15.5%
IL
21.8%
Cumberland
17.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.3%
Better than Avg
Here
91.3%
US
79.8%
IL
63.1%
Cumberland
70.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.7%
Worse than Avg
Here
54.7%
US
81.8%
IL
69.0%
Cumberland
71.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.5%
Worse than Avg
Here
8.5%
US
1.6%
IL
2.4%
Cumberland
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

23deficiencies
1penalties
Well above state avg (12.0)
9 complaint-triggered

Families have filed multiple complaints triggering inspections, including recent serious concerns about abuse protection and reporting that remain ongoing issues from 2023 to present. The facility shows recurring problems with medication management, nursing staffing, and food service across multiple surveys. While most deficiencies are marked as corrected, the pattern of repeated issues in core care areas and complaint-driven investigations suggests persistent operational challenges families should investigate thoroughly.

Apr 2, 2026Complaint
4
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 5, 2025Complaint
2
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 25, 2024Routine
18
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0806Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 30, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 20, 2024Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 12, 2023Routine
11
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Payment Denial

Sep 25, 2024

23-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenup Rehab and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Stern Consultants

Chain Size

23 facilities nationwide

Chain avg rating: 1.6/5 · Rank 10 of 13 (Worst)

Ownership & Management

Owners

Bsf Family Holdings LLC

Owner · Organization

11%

Nimble Navigator Partners LLC

Owner · Organization

Bsf 2025 Family Trust

Owner (parent company) · Organization

6%

Com Family Trust

Owner (parent company) · Organization

12%

Tlm Family Trust

Owner (parent company) · Organization

12%

Friedman, Benjamin

Owner (parent company)

Millman, Chaim

Owner (parent company)

Newhouse, Eric

Owner (parent company)

Key personnel

Friedman, BenjaminOfficer / DirectorEtn Family Holdings LLCManagerStern Therapy Consultants LLCManagerTlco Holdings LLCManagerErblich, AvrahamManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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