Greenhurst Nursing Center
Strong Medicare quality ratings; families often praise clean, odor-free facility environment. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While Greenhurst has historically been praised for its cleanliness and food quality, recent feedback suggests a decline in confidence regarding specialized memory care. We strongly recommend that families touring the facility ask specifically about dementia training and staffing ratios, and conduct a thorough walkthrough of the resident rooms to ensure sanitary standards are being met.
Google Reviews
Google Reviews
9 reviews on Google“Greenhurst Nursing Center receives polarized feedback, with some families praising the cleanliness and attentive care, while others raise serious concerns regarding hygiene and the quality of dementia care. While long-term residents and their families have historically reported positive experiences with staff and food quality, recent reports highlight significant gaps in specialized care for memory-related conditions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free facility environment
- Attentive and caring nursing staff
- High-quality food and menu variety
- Locally owned and operated
Concerns
- Poor sanitary conditions including pest infestations
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since you are a locally owned facility, how does that personal touch influence the way you interact with families and residents daily?
- 2We've heard wonderful things about the food variety here; could you tell us more about how the menu is planned and how much input residents have?
- 3What specific protocols do you have in place to ensure the facility remains clean and well-maintained for the residents?
- 4Could you describe the specialized programming and support available for residents who require memory care services?
- 5How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 6What kind of daily activities or social events are organized to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very helpful in explaining everything to me and mom. The only hard part was taking the tour and knowing that it would be my mom's last home.”
“She is continually checked on, given lots of hugs and fed excellent food(I've eaten with her and the food is good with lots of choices on the menu).”
“If your family member has dementia or alzheimers, I would strongly recommend avoiding this "nursing home".”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Greenhurst Nursing Center has a moderate compliance record with 12 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve medication labeling (appearing in all three surveys), resident assessment procedures, and quality of care concerns. While no families have filed formal complaints, the persistent medication management problems suggest families should inquire about pharmacy oversight and safety protocols during any visit.
Jul 24, 2025Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Apr 18, 2024Routine4
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 16, 2023Routine6
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ownership & Operations
Who Operates This Facility
Greenhurst Nursing Center
for profit
Chain Affiliation
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 9 of 35 (Best)
Ownership & Management
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Ponthie, Sharlot
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit greenhursthealth.com
Medicare data downloads
Original nursing home datasets
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