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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 90% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 32 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families seeking rehabilitation services may find success here, as several reviewers praise the effectiveness of the therapy and nursing staff for post-stroke or post-surgery recovery. However, there are serious, recurring allegations regarding the loss or theft of personal belongings and significant delays in response times from night shift staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 43 analyzed
The owner uses personalized, warm templates for positive reviews, often addressing the reviewer by name. For negative reviews, they attempt to provide contact information or specific resolutions, though some responses remain somewhat templated.
Personalized based on this facility's data
Key Review Excerpts
“I've never met a more dedicated and friendly social worker than Giselle! She's truly a blessing to the facility, patients, and families she helps.”
“My brother was in Greenfield SOUTHGATE he had to go to the hospital when he came back from the hospital they stole his clothes and his radio the Social Worker kept saying he’s going to find his clothes and his radio, as of today the social worker keep giving us the run around . .”
“My mom seas supposed to stay here for two weeks and during her time there she noticed that some of the night shift workers especially did not care for the elderly people staying there. The certain night shift workers would take up to two hours to show up when my mom would call for them”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Greenfield Care Center shows significant recurring problems with 119 deficiencies across 21 surveys, including 34 complaint-triggered violations where families reported concerns. The facility has persistent issues with care planning, medication management, and nursing oversight, with multiple recent complaints about abuse reporting and staff competency. While all violations show correction dates, the pattern of repeated deficiencies in core care areas, especially those prompting family complaints, suggests ongoing quality concerns that warrant careful evaluation before placement.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
May 31, 2024
$57,906
Payment Denial
May 31, 2024
32-day denial
Greenfield Care Center of South Gate
for profit
Eva Care Group
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 8 of 8 (Lowest rating)
Owners
Chen, Jenq
Owner
Chen, Tze-Yun
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
40 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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