Greenfield Care Center of South Gate
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
Watch Greenfield Care Center of South Gate
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (35 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in EVA CARE GROUP chain · $57,906 in fines
What this means for your family
This facility offers highly praised rehabilitation and social services that can be excellent for post-surgery recovery. However, you must be extremely vigilant regarding the security of personal belongings and closely monitor night-shift responsiveness to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
40 reviews on Google“Families seeking rehabilitation services may find success here, as several reviewers praise the effectiveness of the therapy and nursing staff for post-stroke or post-surgery recovery. However, there are serious, recurring allegations regarding the loss or theft of personal belongings and significant delays in response times from night shift staff.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and therapy services
- Friendly and dedicated social workers
- Warm and caring nursing staff
- Clean and modern facility
Concerns
- Loss or theft of residents' personal belongings and clothing (mentioned by 3 reviewers)
- Slow response times from staff, particularly during night shifts (mentioned by 3 reviewers)
- Unprofessional or rude administrative/management behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
The owner uses personalized, warm templates for positive reviews, often addressing the reviewer by name. For negative reviews, they attempt to provide contact information or specific resolutions, though some responses remain somewhat templated.
Questions for Your Tour
- 1I noticed some families have shared great things about the social workers and the rehab team; could you tell me more about how the therapy services help residents stay active?
- 2With the facility being so clean and modern, how do you ensure that residents' personal belongings and clothing are kept safe and organized?
- 3How does the nursing team manage medication administration, especially during the overnight shifts, to ensure everything is handled accurately?
- 4What is the process for communicating important health updates or changes in condition from the administration to the family?
- 5Could you describe what a typical day of activities looks like for the residents here?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“One month later with the help of this center she is able to eat on her own and move her arm and leg of course with limitation. The staff is great and the thersapist where phenomenal.”
“I've never met a more dedicated and friendly social worker than Giselle! She's truly a blessing to the facility, patients, and families she helps.”
“My brother was in Greenfield SOUTHGATE he had to go to the hospital when he came back from the hospital they stole his clothes and his radio the Social Worker kept saying he’s going to find his clothes and his radio, as of today the social worker keep giving us the run around . .”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Greenfield Care Center shows significant recurring problems with 119 deficiencies across 21 surveys, including 34 complaint-triggered violations where families reported concerns. The facility has persistent issues with care planning, medication management, and nursing oversight, with multiple recent complaints about abuse reporting and staff competency. While all violations show correction dates, the pattern of repeated deficiencies in core care areas, especially those prompting family complaints, suggests ongoing quality concerns that warrant careful evaluation before placement.
Mar 19, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 10, 2026Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 19, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Dec 4, 2025Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Nov 12, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 12, 2025Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
May 31, 2024
$57,906
Payment Denial
May 31, 2024
32-day denial
Ownership & Operations
Who Operates This Facility
Greenfield Care Center of South Gate
for profit
Chain Affiliation
Eva Care Group
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 8 of 8 (Worst)
Ownership & Management
Owners
Chen, Jenq
Owner
Chen, Tze-Yun
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit gccsouthgate.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Costa Del Sol Healthcare
4.7 miNursing Home · Los Angeles, CA
Riviera Healthcare Center
5.6 miNursing Home · Pico Rivera, CA
La Paz Geropsychiatric Center
6.0 miNursing Home · Paramount, CA
Kei-Ai South Bay Healthcare Center
6.4 miNursing Home · Gardena, CA
Las Flores Convalescent Hospital
7.4 miNursing Home · Gardena, CA
Bay Vista Healthcare & Wellness Centre, Lp
7.5 miNursing Home · Long Beach, CA