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Nursing HomeMedicaid

Greene Point Health and Rehabilitation

Strong Medicare quality ratings; families often praise friendly and attentive nursing staff. Still worth an in-person visit.

1321 Washington Highway, Union Point, GA 3066964 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 19 Google reviews

5
4
3
2
1
Greene Point Health and Rehabilitation Nursing Home in Union Point, GA — Street View
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What this means for your family

The facility has received very positive feedback recently, suggesting an improvement in culture and cleanliness. However, given the serious historical complaints regarding sanitation and neglect, we strongly recommend that you conduct an unannounced visit to observe the environment and staff-to-resident interactions firsthand.

Google Reviews

Google Reviews

19 reviews on Google
Greene Point Health and Rehabilitation shows a significant divide in experiences, with recent 2025 reviews praising the staff's kindness and the facility's cleanliness, while older reviews from 2018-2019 raised severe concerns regarding hygiene and neglect. Families considering this facility should note that while recent feedback is highly positive, historical reports of understaffing and poor sanitation warrant a thorough, in-person tour to verify current standards.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Friendly and attentive nursing staff
  • Clean and well-maintained facility
  • Professional and courteous team
  • Compassionate care for long-term residents

Concerns

  • Facility cleanliness and sanitation issues (roaches, dirty dishes) (mentioned by 2 reviewers)
  • Neglect and slow response times to resident needs (mentioned by 2 reviewers)
  • Understaffing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02018(1)1.02019(2)5.02022(3)1.02023(2)5.02024(1)5.02025(8)5.02026(4)

Distribution · 21 analyzed

5
16
4
0
3
1
2
0
1
4

How They Respond to Reviews

74%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you actively engage with feedback online; how do you use that resident and family input to make ongoing improvements to the facility?
  • 2With a capacity of 64 residents, how does your team ensure that every individual receives prompt attention and care when they use their call light?
  • 3We understand that maintaining a pristine environment is a top priority; what is your current protocol for routine housekeeping and pest management to ensure the living areas stay clean and comfortable?
  • 4Given your 3-star staffing rating, how do you manage your daily shift schedules to ensure there is always enough support for residents during peak times like meals and shift changes?
  • 5What specific daily activities or social programs do you have in place to help residents feel connected and active within the community?
  • 6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating with the family immediately?

Personalized based on this facility's data


Key Review Excerpts

The staff was attentive and very friendly and willing to help when I couldn't locate the room. The facility was clean, spacious, and very well maintained.

Family member · 2025★★★★★

Nurse Chantey treats my mother with great respect and kindness. I am thankful to have found a clean and respectful facility.

Family member · 2025★★★★★

The staff are smiling and friendly to your face, but many of the people living there are neglected.

Family member · 2019☆☆☆☆
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
21%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.6%
Better than Avg
Here
11.6%
US
19.5%
GA
20.5%
Greene
27.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
GA
10.6%
Greene
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
15.5%
GA
20.1%
Greene
16.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
GA
16.6%
Greene
15.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.7%
Better than Avg
Here
94.7%
US
93.4%
GA
91.2%
Greene
87.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
95.5%
GA
95.0%
Greene
95.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.2%
Better than Avg
Here
96.2%
US
79.8%
GA
78.4%
Greene
71.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility12.8%
Worse than Avg
Here
12.8%
US
1.6%
GA
2.4%
Greene
1.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.5%
Worse than Avg
Here
76.5%
US
81.8%
GA
80.4%
Greene
77.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (6.1)
5 complaint-triggered

This facility has recurring issues with food safety and handling, cited three times between 2022-2024, plus recent serious complaints from families regarding abuse protection and infection control. The most concerning pattern involves the facility's failure to properly protect residents from abuse and respond to allegations, alongside persistent problems with dietary services despite previous corrections. While all deficiencies show correction dates, the repeated food safety violations and serious nature of recent complaint-triggered issues warrant careful consideration during any visit.

Mar 29, 2026Routine
2
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Nov 21, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Dec 8, 2024Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 8, 2024Routine
3
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 30, 2023Routine
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greene Point Health and Rehabilitation

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

50 facilities nationwide

Chain avg rating: 3.6/5 · Rank 29 of 48

Ownership & Management

Owners

Health Scholarships INC

Owner · Organization

Community Health Systems INC

Owner (parent company) · Organization

Sheffield, Kimberly

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Greene County Ltc, LLC5% or Greater Mortgage InterestCable, PaulManaging Control - Governing BodyDavis, GregoryManaging Control - Governing BodyDennis, KathrynManaging Control - Governing BodyNichols, JosephManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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