Greene Acres Nursing Home
Strong Medicare quality ratings; families often praise highly trained and friendly staff. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation services and clean environment, making it a potential candidate for recovery needs. However, families should be prepared for inconsistent communication and should observe staff interactions closely during visits, as some reports indicate issues with nursing staff attitude.
Google Reviews
Google Reviews
16 reviews on Google“Greene Acres Nursing Home receives highly polarized feedback, with many reviewers praising the staff's dedication and the facility's reputation, while others report significant issues with administrative responsiveness and staff attitude. Families should be aware that while some report excellent rehabilitation experiences, others have expressed frustration regarding communication and the demeanor of the nursing team.”
Quality Themes
Tap a score for detailsStrengths
- Highly trained and friendly staff
- Effective rehabilitation and recovery services
- Warm and inviting atmosphere
- Clean and organized facility
Concerns
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
- Rude or dismissive nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility currently holding a 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed some feedback regarding communication challenges; what is the best way for our family to stay in the loop with the administrative team regarding our loved one’s care?
- 3Given the occasional reports of staff being dismissive, what kind of training or culture-building do you prioritize to ensure every resident feels heard and treated with warmth?
- 4Since Greene Acres has a strong reputation for rehabilitation, how do you integrate those recovery services into the daily social and activity schedule for residents?
- 5Could you walk us through your protocol for medical emergencies and how quickly family members are typically notified if a resident’s health status changes?
- 6With a 4/5 health inspection rating, what specific practices do you have in place to maintain that high level of cleanliness and organization that visitors often praise?
Personalized based on this facility's data
Key Review Excerpts
“Everyone on the staff goes above and beyond to make our stay pleasant and successful.”
“Excellent friendly highly trained staff.. very warm and inviting atmosphere.. clean and organized facility.. lots of fun enjoyable activities to participate in”
“Nurses are extremely rude and act like you are putting them out if you ask for anything !!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Greene Acres has a concerning pattern of fire safety violations across multiple surveys, with repeated deficiencies in smoke detection systems, fire extinguishers, and emergency preparedness. The facility also shows recurring issues with infection control, care planning, and medication management oversight. While most violations have been corrected, the persistence of fire safety problems across different survey periods suggests ongoing operational challenges that families should discuss during visits.
Jan 8, 2026Routine6
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 18, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jun 9, 2023Routine4
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ownership & Operations
Who Operates This Facility
Greene Acres Nursing Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit ganh.org
Medicare data downloads
Original nursing home datasets
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