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Nursing HomeMedicaid Investigative

Greendale Park Nursing and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5404 W Loomis Rd, Greendale, WI 53129105 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 25 Google reviews

5
4
3
2
1
Greendale Park Nursing and Rehab Nursing Home in Greendale, WI — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (19 vs median 7)
  • High staff turnover (73%)
  • High RN turnover (56%)

Bottom 25% in WI · Below recommended RN staffing · Very high staff turnover · Worst in BEDROCK HEALTHCARE chain · $271,160 in fines

Source: Medicare data

What this means for your family

While the rehabilitation therapy team is frequently praised for helping residents regain independence, the facility's physical condition and inconsistent nursing responsiveness are significant drawbacks. Families should conduct an in-person tour to assess the cleanliness of the rooms and ask specifically about the protocol for safeguarding personal belongings.

Google Reviews

Google Reviews

25 reviews on Google
Greendale Park Nursing and Rehab receives highly polarized feedback, with many families praising the physical and occupational therapy teams for successful recovery outcomes. However, significant concerns exist regarding the facility's aging infrastructure, inconsistent nursing care, poor food quality, and reports of missing personal items.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms2.0Value2.0

Strengths

  • Effective physical and occupational therapy
  • Professional and helpful nursing staff in select cases
  • Successful rehabilitation outcomes for some residents

Concerns

  • Poor food quality and cold meals (mentioned by 4 reviewers)
  • Slow or unresponsive call light/nursing assistance (mentioned by 4 reviewers)
  • Dated, worn, or dingy facility conditions (mentioned by 4 reviewers)
  • Theft of personal items or money (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.02017(1)1.72018(13)3.52019(16)

Distribution · 30 analyzed

5
11
4
0
3
2
2
2
1
15

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on facility updates, what specific improvements or renovations are currently being prioritized to enhance the living environment for residents?
  • 2I understand that timely assistance is vital; what is your current protocol for monitoring and responding to call lights to ensure residents receive help promptly?
  • 3Regarding the dining experience, what steps are you taking to ensure that meals are served at the appropriate temperature and meet the nutritional preferences of the residents?
  • 4What security measures or policies are in place to ensure the safety and protection of residents' personal belongings while they are in their rooms?
  • 5How does your team communicate with families regarding changes in a resident's health status, especially given the importance of transparency in care?
  • 6With your strong focus on rehabilitation outcomes, how do you integrate physical and occupational therapy into the daily social and activity schedule for long-term residents?

Personalized based on this facility's data


Key Review Excerpts

Dycora Greenfield excelled at the things that were most important to getting my dad back on his feet and living independently again. Physical and Occupational therapists were top notch.

Long-term resident's family · 2019★★★★★

Although rooms left a lot to be desired and many times food service was slow the nurses took great care of my mother. Great nursing staff and rehab staff.

Long-term resident's family · 2019★★★★★

Truly a mix of call light response times. Sometimes it's very quick, mostly not. Three falls because the resident can't remember to push the call light should dictate the type of care and attention required.

Family member · 2019★★★☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
66%
Registered nurses for medical care
Total Nursing
4.21hrs
OK
All nurses + aides combined
Staff Turnover
78%
Lower is better (< 30% = good)
RN Turnover
77%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.2%
Worse than Avg
Here
33.2%
US
15.3%
WI
19.9%
Milwaukee
21.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility77.8%
Worse than Avg
Here
77.8%
US
95.5%
WI
95.0%
Milwaukee
93.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility79.3%
Worse than Avg
Here
79.3%
US
93.4%
WI
95.6%
Milwaukee
90.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.4%
Worse than Avg
Here
34.4%
US
19.4%
WI
25.0%
Milwaukee
26.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
12.1%
WI
5.2%
Milwaukee
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
15.4%
WI
15.9%
Milwaukee
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.5%
Worse than Avg
Here
64.5%
US
79.7%
WI
82.2%
Milwaukee
73.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.4%
Mixed vs Avgs
Here
81.4%
US
81.8%
WI
86.6%
Milwaukee
77.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
WI
1.3%
Milwaukee
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

23deficiencies
5penalties
Well above state avg (9.8)
71 complaint-triggered
$271,160 in fines

Greendale Park has concerning patterns with 54 complaint-triggered deficiencies from families filing reports about serious issues. The facility repeatedly struggles with wound care and pressure ulcer prevention, medication management errors, and protection from abuse and neglect. These core care problems persist across multiple surveys from 2023 through 2025, suggesting ongoing challenges in resident safety and quality of care despite reported corrections.

Jan 27, 2026Routine
32
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0925Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

Dec 3, 2025Complaint
4
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Aug 12, 2025Complaint
6
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 19, 2025Complaint
3
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Jan 8, 2025Complaint
3
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Oct 8, 2024Complaint
7
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Federal Penalties

Fine

Mar 19, 2025

$14,950

Fine

Jul 18, 2024

$169,527

Payment Denial

Jul 18, 2024

13-day denial

Fine

Jun 19, 2023

$78,633

Payment Denial

Jun 19, 2023

39-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greendale Park Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Bedrock Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 1.3/5 · Rank 7 of 8 (Worst)

Ownership & Management

Owners

Bedrock Hcs at Greendale LLC

Owner · Organization

100%

Bedrock Hc Wi LLC

Owner (parent company) · Organization

Chopp, Lynn

Owner (parent company)

Chopp, Martin

Owner (parent company)

Chopp, Pnina

Owner (parent company)

Chopp, Rachel

Owner (parent company)

Chopp, Sarah

Owner (parent company)

Chopp, Solomon

Owner (parent company)

Prager, Avrohom

Owner (parent company)

Prager, Shulamit

Owner (parent company)

Key personnel

Nichols, KennethContracted Managing EmployeeNichols, KennethOfficer / DirectorOpal Healthcare Nj LLCManagerOpal Healthcare Wi LLCManagerNichols, KennethManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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