Greendale Park Nursing and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 7)
- High staff turnover (73%)
- High RN turnover (56%)
Bottom 25% in WI · Below recommended RN staffing · Very high staff turnover · Worst in BEDROCK HEALTHCARE chain · $271,160 in fines
What this means for your family
While the rehabilitation therapy team is frequently praised for helping residents regain independence, the facility's physical condition and inconsistent nursing responsiveness are significant drawbacks. Families should conduct an in-person tour to assess the cleanliness of the rooms and ask specifically about the protocol for safeguarding personal belongings.
Google Reviews
Google Reviews
25 reviews on Google“Greendale Park Nursing and Rehab receives highly polarized feedback, with many families praising the physical and occupational therapy teams for successful recovery outcomes. However, significant concerns exist regarding the facility's aging infrastructure, inconsistent nursing care, poor food quality, and reports of missing personal items.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Professional and helpful nursing staff in select cases
- Successful rehabilitation outcomes for some residents
Concerns
- Poor food quality and cold meals (mentioned by 4 reviewers)
- Slow or unresponsive call light/nursing assistance (mentioned by 4 reviewers)
- Dated, worn, or dingy facility conditions (mentioned by 4 reviewers)
- Theft of personal items or money (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on facility updates, what specific improvements or renovations are currently being prioritized to enhance the living environment for residents?
- 2I understand that timely assistance is vital; what is your current protocol for monitoring and responding to call lights to ensure residents receive help promptly?
- 3Regarding the dining experience, what steps are you taking to ensure that meals are served at the appropriate temperature and meet the nutritional preferences of the residents?
- 4What security measures or policies are in place to ensure the safety and protection of residents' personal belongings while they are in their rooms?
- 5How does your team communicate with families regarding changes in a resident's health status, especially given the importance of transparency in care?
- 6With your strong focus on rehabilitation outcomes, how do you integrate physical and occupational therapy into the daily social and activity schedule for long-term residents?
Personalized based on this facility's data
Key Review Excerpts
“Dycora Greenfield excelled at the things that were most important to getting my dad back on his feet and living independently again. Physical and Occupational therapists were top notch.”
“Although rooms left a lot to be desired and many times food service was slow the nurses took great care of my mother. Great nursing staff and rehab staff.”
“Truly a mix of call light response times. Sometimes it's very quick, mostly not. Three falls because the resident can't remember to push the call light should dictate the type of care and attention required.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Greendale Park has concerning patterns with 54 complaint-triggered deficiencies from families filing reports about serious issues. The facility repeatedly struggles with wound care and pressure ulcer prevention, medication management errors, and protection from abuse and neglect. These core care problems persist across multiple surveys from 2023 through 2025, suggesting ongoing challenges in resident safety and quality of care despite reported corrections.
Jan 27, 2026Routine32
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Dec 3, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Aug 12, 2025Complaint6
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 19, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jan 8, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Oct 8, 2024Complaint7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Federal Penalties
Fine
Mar 19, 2025
$14,950
Fine
Jul 18, 2024
$169,527
Payment Denial
Jul 18, 2024
13-day denial
Fine
Jun 19, 2023
$78,633
Payment Denial
Jun 19, 2023
39-day denial
Ownership & Operations
Who Operates This Facility
Greendale Park Nursing and Rehab
for profit
Chain Affiliation
Bedrock Healthcare
9 facilities nationwide
Chain avg rating: 1.3/5 · Rank 7 of 8 (Worst)
Ownership & Management
Owners
Bedrock Hcs at Greendale LLC
Owner · Organization
Bedrock Hc Wi LLC
Owner (parent company) · Organization
Chopp, Lynn
Owner (parent company)
Chopp, Martin
Owner (parent company)
Chopp, Pnina
Owner (parent company)
Chopp, Rachel
Owner (parent company)
Chopp, Sarah
Owner (parent company)
Chopp, Solomon
Owner (parent company)
Prager, Avrohom
Owner (parent company)
Prager, Shulamit
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit dycora.com
Medicare data downloads
Original nursing home datasets
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