Green Country Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (9 vs median 6.0)
Above average in OK · Critically understaffed (RN) · Above average staffing · No penalties on record
What this means for your family
This facility shows a significant divide in care quality, with some families reporting excellent, compassionate support while others cite serious hygiene and neglect issues. We strongly recommend conducting unannounced visits at different times of the day and speaking directly with current residents' families to determine if the care level meets your expectations.
Google Reviews
Google Reviews
19 reviews on Google“Green Country Care Center receives highly polarized feedback, with some families praising the compassionate, attentive care for their loved ones, while others report severe neglect and hygiene issues. Critical concerns include reports of residents being left in soiled conditions, falls, and unprofessional administration. Prospective families should conduct frequent, unannounced visits to verify the quality of care firsthand.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, attentive care for some residents
- Staff responsiveness to family requests
- Helpful administrative support for some families
- Improvement in resident physical and mental well-being
Concerns
- Hygiene and cleanliness issues, specifically urine odors and residents left in soiled conditions (mentioned by 3 reviewers)
- Staff neglect, laziness, or lack of responsiveness to resident needs (mentioned by 4 reviewers)
- Unprofessional or unhelpful administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on facility maintenance, what specific protocols are in place to ensure consistent room hygiene and odor management throughout the day?
- 2With 114 residents, how does your team coordinate to ensure that call lights are answered promptly and that residents receive timely assistance with personal care needs?
- 3I noticed the facility has had some recent challenges with staffing and inspections; what steps is the leadership team taking to improve staff retention and ensure consistent, high-quality care?
- 4Can you walk me through your process for communicating updates to families, and who is the primary point of contact if we have questions about our loved one's daily care?
- 5What does a typical day look like for a resident here, and how do you encourage social engagement to support their overall physical and mental well-being?
- 6How are medical emergencies handled after hours, and what is your process for notifying family members if there is a change in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“They got her up and dressed every day. They always treated her kindly and with respect. She made a complete turn-around and was very happy there.”
“My husband was there. I would not recommend this place to anyone. He was not taken care of well. Found him in bed several times laying in urine stunk.”
“The staff is excellent. I give it five stars for the past three years. She likes the Food loves the staff whenever I need anything the staff is always there if I need them to help her with her cell phone or checking on her when I was out of town they’re always there for her.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
7
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Green Country Care Center shows concerning patterns with deficiencies found across all four surveys, including four complaint-triggered violations where families filed reports. The facility has persistent issues with resident rights, care planning and assessment, and medication management that continue appearing across multiple years. While all deficiencies show correction dates, the recurring nature of problems in critical care areas suggests ongoing operational challenges that families should investigate further during visits.
Mar 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 26, 2025Complaint1
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nov 15, 2024Routine9
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 15, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 28, 2023Routine15
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sep 28, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Mar 20, 2026
$12,740
Ownership & Operations
Who Operates This Facility
Green Country Care Center
for profit
Chain Affiliation
Phoenix Healthcare
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 4 of 6
Ownership & Management
Owners
Phoenix Healthcare LLC
Owner · Organization
Cain, Larry
Owner
Cain, Larry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit greencountrycarecenter.com
Medicare data downloads
Original nursing home datasets
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