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Assisted Living

Green Acres of Standale II

Families consistently rate this highly — reviewers highlight warm, compassionate staff. Schedule a visit to confirm the fit.

11278 - 1st Ave. Nw, Grand Rapids, MI 4953420 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.1/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

While many families report a vibrant social life and caring staff for their loved ones, the serious allegations of neglect and unprofessional conduct are significant red flags. We strongly recommend that you conduct an unannounced visit and ask management directly about their staff training, retention, and the specific oversight protocols in place to ensure resident safety.

Google Reviews

Google Reviews

22 reviews on Google
Green Acres of Standale II receives highly polarized feedback, with many families praising the warm, engaging staff and vibrant social activities like car shows. However, there are serious, concerning reports regarding staff conduct, including allegations of racial slurs and neglect, which contrast sharply with the positive experiences of other families.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean9.0Activities10.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Warm, compassionate staff
  • Engaging social activities and events
  • Clean and well-maintained facility
  • Strong focus on resident social interaction

Concerns

  • Allegations of unprofessional and discriminatory staff conduct (mentioned by 2 reviewers)
  • Reports of resident neglect and poor management oversight (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(2)2.32023(6)4.32024(36)

Distribution · 44 analyzed

5
34
4
0
3
0
2
0
1
10
14 reviews posted between Aug 28, 2024Aug 31, 2024 · 14 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about how warm and compassionate the staff is here; how do you foster that culture of kindness during daily care routines?
  • 2Since social interaction is such a big part of life at Green Acres, could you tell us about some of the specific group activities or events planned for this month?
  • 3How does the management team ensure consistent, professional communication with families regarding changes in a resident's well-being?
  • 4What specific protocols are in place to ensure resident needs are met promptly and that oversight is maintained around the clock?
  • 5In the event of a medical emergency during the night, what is the immediate process for getting care and notifying our family?
  • 6We want to make sure we understand the full scope of services included in the monthly cost; could you walk us through the pricing structure and what it covers?

Personalized based on this facility's data


Key Review Excerpts

The employees are very attentive and compassionate, creating a warm and comforting atmosphere for the residents.

Visitor/Family · 2024★★★★★

The staff were attentive and comforting when her husband passed, made sure she wasn't staying in her apt during the day so not to get depressed. They made sure she stayed involved with activities and even let her lead a cooking class!

Daughter of resident · 2024★★★★★

My father was severely neglected and mistreated in the last few months he was there. Management is too young, inexperienced and not capable of making sure the wellbeing of residents is top priority.

Daughter of former resident · 2023☆☆☆☆
Source: 22 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
2deficiencies

Key Findings

A special investigation in August 2024 confirmed a serious incident where a staff member recorded a resident during toileting and shared the video on social media; the employee was terminated and the facility implemented staff retraining. A recent renewal inspection in September 2024 found the facility to be in full compliance with all rules.

Sep 30, 2024Routine
CleanReport

No deficiencies found during this inspection.

Aug 14, 2024Complaint

Direct Care Worker Anya Groce took a video of Resident A while the resident was being toileted and shared the video via Snapchat to a relative, exposing the resident's private area.

Apr 4, 2016Other
400.15304(1)(b)

Variance approved for a locked entrance door and courtyard for the memory care unit regarding Resident Rights/Licensee Responsibilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Retirement Living Management of Standale, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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