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Nursing HomeMedicaid Top Rated

Grants Wellness & Rehabilitation LLC

Strong Medicare quality ratings; families often praise compassionate, family-oriented care. Still worth an in-person visit.

840 Lobo Canyon Road, Grants, NM 8702080 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 20 Google reviews

5
4
3
2
1
Grants Wellness & Rehabilitation LLC Nursing Home in Grants, NM — Street View
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What this means for your family

This facility has a history of highly inconsistent care, with some families reporting excellent communication while others describe severe neglect. We strongly advise you to conduct unannounced visits during weekends and evenings to verify staffing levels and observe the actual quality of care provided to residents.

Google Reviews

Google Reviews

20 reviews analyzed
Grants Wellness & Rehabilitation LLC, formerly known as Good Samaritan, receives highly polarized feedback from families and staff. While some reviewers praise the facility for compassionate care and proactive communication, others report severe neglect, understaffing, and unprofessional behavior from administrative and nursing personnel.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate, family-oriented care
  • Proactive communication with families
  • Multidisciplinary progress meetings

Concerns

  • Severe understaffing leading to neglect (mentioned by 4 reviewers)
  • Unprofessional or dismissive communication from staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(11)'21(1)'24(3)'26(1)

Distribution

5
10
4
0
3
1
2
0
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that you have 80 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day?
  • 2I noticed your multidisciplinary progress meetings are highly valued by families; could you walk me through how those meetings work and how often we would be involved?
  • 3Some families have expressed concerns regarding the consistency of communication; what is your current protocol for keeping families updated on daily changes in a resident's condition?
  • 4With your focus on compassionate care, what specific steps are you taking to address recent feedback regarding staff presence and responsiveness on the floor?
  • 5What is your current strategy for maintaining a clean and comfortable living environment for residents, especially during peak hours?
  • 6In the event of a medical emergency, what is your facility's process for stabilizing a resident and notifying the family immediately?

Personalized based on this facility's data


Key Review Excerpts

My grandma was taken care of as if she was their grandma..they had meetings with me where every person from each field were there to fill me in on her progress.

Long-term resident's family · 2026★★★★★

They are vastly understaffed for the amount of patients in residence and the quality of care is so poor that it borders on abusive, and without a doubt neglectful.

Family member · 2024☆☆☆☆

She was treated terribly and she was in such bad shape. She could not talk and no one changed her. That afternoon, She was in the corner facing the wall.

Grandchild of resident · 2018☆☆☆☆
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
75%
Registered nurses for medical care
Total Nursing
3.83hrs
93%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
70%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
19.5%
NM
14.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.3%
NM
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
14.4%
NM
13.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.4%
NM
14.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.3%
Mixed vs Avgs
Here
5.3%
US
12.1%
NM
1.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
NM
97.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
79.7%
NM
86.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.1%
Better than Avg
Here
90.1%
US
81.8%
NM
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
NM
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Well below state avg (16.6)
5 complaint-triggered
$56,641 in fines

This facility has a concerning pattern of 43 deficiencies across multiple inspections, including 5 complaint-triggered violations where families reported problems. The most frequent issues involve infection control, fire safety systems, and resident rights/care planning. While all deficiencies show correction dates, problems persist across surveys, with recent violations in 2024-2025 including infection control and resident dignity concerns, suggesting ongoing operational challenges.

Jan 22, 2026Complaint
3
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0687ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

Nov 18, 2025Routine
5
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552MinorCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jul 12, 2024Routine
14
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0354ModerateCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0558ModerateCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 24, 2024Complaint
2
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 20, 2023Routine
16
0684SevereCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881ModerateCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882ModerateCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0658ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0711ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0740ModerateCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758ModerateCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759ModerateCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 25, 2022Routine
3
0007ModerateCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0034ModerateCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0912ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Federal Penalties

Fine

Jan 24, 2024

$10,839

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grants Wellness & Rehabilitation LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

52 facilities nationwide

Chain avg rating: 2.4/5 · Rank 1 of 52 (Best)

Ownership & Management

Owners

840 Nm Holdings LLC

Owner · Organization

100%

Aegean Nm Trust

Owner (parent company) · Organization

61%

Periwinkle Nm Trust

Owner (parent company) · Organization

31%

Kaplan, Mordechai

Owner (parent company)

Sternshein, Jennifer

Owner (parent company)

First Sweetzer Holdings LLC

Owner (parent company) · Organization

Hatteras Investments, LLC

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Garetz, David

Owner (parent company)

Kaplan, Esther

Owner (parent company)

Kaplan, Mosha

Owner (parent company)

Hagins, Elizabeth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mindle, Adam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Garetz, DavidOfficer / DirectorGaretz, DavidManagerMorgan, RichardManagerStolarczyk, LisaManager840 Lobo Canyon Road Nm LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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