Grants Wellness & Rehabilitation LLC
Strong Medicare quality ratings; families often praise compassionate, family-oriented care. Still worth an in-person visit.
based on 20 Google reviews

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What this means for your family
This facility has a history of highly inconsistent care, with some families reporting excellent communication while others describe severe neglect. We strongly advise you to conduct unannounced visits during weekends and evenings to verify staffing levels and observe the actual quality of care provided to residents.
Google Reviews
Google Reviews
20 reviews analyzed“Grants Wellness & Rehabilitation LLC, formerly known as Good Samaritan, receives highly polarized feedback from families and staff. While some reviewers praise the facility for compassionate care and proactive communication, others report severe neglect, understaffing, and unprofessional behavior from administrative and nursing personnel.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented care
- Proactive communication with families
- Multidisciplinary progress meetings
Concerns
- Severe understaffing leading to neglect (mentioned by 4 reviewers)
- Unprofessional or dismissive communication from staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given that you have 80 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day?
- 2I noticed your multidisciplinary progress meetings are highly valued by families; could you walk me through how those meetings work and how often we would be involved?
- 3Some families have expressed concerns regarding the consistency of communication; what is your current protocol for keeping families updated on daily changes in a resident's condition?
- 4With your focus on compassionate care, what specific steps are you taking to address recent feedback regarding staff presence and responsiveness on the floor?
- 5What is your current strategy for maintaining a clean and comfortable living environment for residents, especially during peak hours?
- 6In the event of a medical emergency, what is your facility's process for stabilizing a resident and notifying the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“My grandma was taken care of as if she was their grandma..they had meetings with me where every person from each field were there to fill me in on her progress.”
“They are vastly understaffed for the amount of patients in residence and the quality of care is so poor that it borders on abusive, and without a doubt neglectful.”
“She was treated terribly and she was in such bad shape. She could not talk and no one changed her. That afternoon, She was in the corner facing the wall.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 43 deficiencies across multiple inspections, including 5 complaint-triggered violations where families reported problems. The most frequent issues involve infection control, fire safety systems, and resident rights/care planning. While all deficiencies show correction dates, problems persist across surveys, with recent violations in 2024-2025 including infection control and resident dignity concerns, suggesting ongoing operational challenges.
Jan 22, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nov 18, 2025Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 12, 2024Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 24, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 20, 2023Routine16
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 25, 2022Routine3
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Federal Penalties
Fine
Jan 24, 2024
$10,839
Ownership & Operations
Who Operates This Facility
Grants Wellness & Rehabilitation LLC
for profit
Chain Affiliation
Opco Skilled Management
52 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 52 (Best)
Ownership & Management
Owners
840 Nm Holdings LLC
Owner · Organization
Aegean Nm Trust
Owner (parent company) · Organization
Periwinkle Nm Trust
Owner (parent company) · Organization
Kaplan, Mordechai
Owner (parent company)
Sternshein, Jennifer
Owner (parent company)
First Sweetzer Holdings LLC
Owner (parent company) · Organization
Hatteras Investments, LLC
Owner (parent company) · Organization
Sasem Investments LLC
Owner (parent company) · Organization
Garetz, David
Owner (parent company)
Kaplan, Esther
Owner (parent company)
Kaplan, Mosha
Owner (parent company)
Hagins, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mindle, Adam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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