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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 19 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey · Staff turnover reported at 27%
Grandview Healthcare Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and highly regarded respiratory therapy team. Review the component ratings and current source records before deciding.
Grandview Healthcare Center receives polarized feedback, with many families praising the nursing staff and respiratory therapists for their compassionate, high-quality care. However, recent reviews highlight significant friction with the facility's administration, specifically regarding resident rights, communication, and restrictive policies on emotional support animals. While the clinical team is frequently lauded, the administrative leadership is a recurring point of contention for families.
Quality Themes
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Concerns
Rating Trends
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Distribution · 22 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses are truly amazing—kind, attentive, and deeply dedicated to their patients. The service is top-notch, the facility is immaculately clean.”
“Grandview Care Center has been home for our parent for two years. All of the staff are exceptional at what they do! They treat us like family, and we always look forward to going there.”
“Administrator makes decisions without thinking about the residents needs or rights.. Lacks EMPATHY and knowledge of residents ESA, yet strips the rights of the resident based on ignorance.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Grandview Healthcare Center has recurring issues with fire safety systems and resident assessment processes that persist across multiple surveys, with families filing complaints about abuse reporting and quality of care. The facility shows ongoing problems with fire alarm maintenance, sprinkler systems, resident care planning, and has had deficiencies in medication management and infection control. While all issues have correction dates, the pattern of repeated fire safety violations and complaint-triggered deficiencies suggests systemic challenges that warrant careful consideration.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 0, State violations: 0
Fed violations: 2, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 1, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 3, State violations: 0
Fed violations: 0, State violations: 0
Grandview Healthcare Center
for profit
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 25 of 89
Owners
Gorgona Sub Holdco LLC
Owner (parent company) · Organization
Key personnel
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