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Nursing HomeMedicaid

Grand Oaks Nursing Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

600 Denmark Street, Baldwin, MI 4930479 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 43 Google reviews

5
4
3
2
1
Grand Oaks Nursing Center Nursing Home in Baldwin, MI — Street View
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What this means for your family

Grand Oaks is highly regarded for its cleanliness and active rehabilitation programs. When touring, we recommend asking how the facility ensures consistent hygiene and basic care for residents who may have difficulty communicating their needs, as this was a noted concern.

Google Reviews

Google Reviews

43 reviews on Google
Grand Oaks Nursing Center receives high praise for its rehabilitation services, cleanliness, and active engagement programs. While many reviewers highlight a compassionate and dedicated staff, there are isolated concerns regarding the consistency of basic daily care for residents who cannot advocate for themselves.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities9.0MedsN/AMemory5.0Comms8.0ValueN/A

Strengths

  • Warm, attentive nursing and CNA staff
  • Clean and well-maintained facility
  • Engaging and frequent activity programs
  • Effective rehabilitation and therapy services

Concerns

  • Inconsistent basic daily care for non-verbal or cognitive residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.72022(3)4.82023(5)5.02024(8)4.82025(25)5.02026(4)

Distribution · 45 analyzed

5
39
4
3
3
1
2
1
1
1
10 reviews posted between Dec 2, 2025Dec 6, 2025 · 10 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that the facility has 79 residents, how do you ensure that non-verbal or cognitively impaired residents receive consistent, personalized attention throughout their daily routine?
  • 2With the current CMS staffing rating, could you walk me through how you maintain consistent care levels during shift changes or peak hours?
  • 3I noticed the facility has had some recent state violations; what specific steps has the leadership team taken to address those findings and improve quality of care?
  • 4The activity program is frequently praised by families; could you share a few examples of how you tailor these social events to include residents with varying levels of mobility or engagement?
  • 5How does your nursing team coordinate with the rehabilitation department to ensure that therapy goals are integrated into the resident's daily care plan?
  • 6In the event of a sudden medical change, what is your specific protocol for communicating updates to family members, and how do you ensure they are involved in the decision-making process?

Personalized based on this facility's data


Key Review Excerpts

The CNAS, Occupation & Physical Therapist, Nursing, Administration, Activities, Nutrition, Sanitation and Maintenance staffing go above beyond the job to do the utmost to care and to please the patients and make their experience here a great one.

Rehab patient · 2025★★★★★

Anytime problems have arose, they have been quick to respond, even meeting personally to discuss issues and make sure patients are as comfortable as possible.

Visitor/Family · 2025★★★★★

This facility is very clean and well taken care of. I have been in facilities where the smell and atmosphere is discouraging. There was none of that here.

Prospective family member · 2025★★★★★
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.93hrs
96%
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
12.1%
MI
4.2%
Lake
37.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
Lake
91.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
Lake
92.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.5%
Worse than Avg
Here
10.5%
US
5.3%
MI
5.4%
Lake
6.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
15.3%
MI
13.1%
Lake
11.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.8%
Mixed vs Avgs
Here
15.8%
US
19.5%
MI
19.5%
Lake
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
79.8%
MI
79.5%
Lake
73.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
MI
83.0%
Lake
76.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
MI
1.2%
Lake
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Above state avg (9.8)
6 complaint-triggered

Grand Oaks Nursing Center has concerning patterns of deficiencies, with families filing multiple complaints that led to findings about resident protection from abuse and neglect. The facility shows repeated issues across care planning, infection control, and quality of care including wound care and incontinence management. Most deficiencies appear corrected, but recent complaints in 2026 indicate ongoing problems with appropriate treatment and resident protection that families should investigate thoroughly before placement.

Jan 29, 2026Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 20, 2025Routine
11
0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 20, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Nov 20, 2024Complaint
1
0684Potential for harm · PatternResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 7, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 23, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grand Oaks Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Peplinski Group

Chain Size

10 facilities nationwide

Chain avg rating: 2.5/5 · Rank 3 of 10

Ownership & Management

Owners

Ackerman, Amy

Owner (parent company)

10%

Ackerman, Ricky

Owner (parent company)

10%

Baumgarten, Michael

Owner (parent company)

10%

Baumgarten, Therese

Owner (parent company)

10%

Peplinski, Sheli

Owner (parent company)

10%

Peplinski, Todd

Owner (parent company)

10%

Schade, Jeffery

Owner (parent company)

10%

Schade, Tamara

Owner (parent company)

10%

Thompson, Brian

Owner (parent company)

10%

Thompson, Shelly

Owner (parent company)

10%

Key personnel

Peplinski, ToddOfficer / DirectorSchade, JefferyOfficer / DirectorThompson, BrianOfficer / DirectorAckerman, RickyOfficer / DirectorPeplinski, ToddOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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