Grand Oaks Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 43 Google reviews

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What this means for your family
Grand Oaks is highly regarded for its cleanliness and active rehabilitation programs. When touring, we recommend asking how the facility ensures consistent hygiene and basic care for residents who may have difficulty communicating their needs, as this was a noted concern.
Google Reviews
Google Reviews
43 reviews on Google“Grand Oaks Nursing Center receives high praise for its rehabilitation services, cleanliness, and active engagement programs. While many reviewers highlight a compassionate and dedicated staff, there are isolated concerns regarding the consistency of basic daily care for residents who cannot advocate for themselves.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Clean and well-maintained facility
- Engaging and frequent activity programs
- Effective rehabilitation and therapy services
Concerns
- Inconsistent basic daily care for non-verbal or cognitive residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has 79 residents, how do you ensure that non-verbal or cognitively impaired residents receive consistent, personalized attention throughout their daily routine?
- 2With the current CMS staffing rating, could you walk me through how you maintain consistent care levels during shift changes or peak hours?
- 3I noticed the facility has had some recent state violations; what specific steps has the leadership team taken to address those findings and improve quality of care?
- 4The activity program is frequently praised by families; could you share a few examples of how you tailor these social events to include residents with varying levels of mobility or engagement?
- 5How does your nursing team coordinate with the rehabilitation department to ensure that therapy goals are integrated into the resident's daily care plan?
- 6In the event of a sudden medical change, what is your specific protocol for communicating updates to family members, and how do you ensure they are involved in the decision-making process?
Personalized based on this facility's data
Key Review Excerpts
“The CNAS, Occupation & Physical Therapist, Nursing, Administration, Activities, Nutrition, Sanitation and Maintenance staffing go above beyond the job to do the utmost to care and to please the patients and make their experience here a great one.”
“Anytime problems have arose, they have been quick to respond, even meeting personally to discuss issues and make sure patients are as comfortable as possible.”
“This facility is very clean and well taken care of. I have been in facilities where the smell and atmosphere is discouraging. There was none of that here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents who lost too much weight
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Grand Oaks Nursing Center has concerning patterns of deficiencies, with families filing multiple complaints that led to findings about resident protection from abuse and neglect. The facility shows repeated issues across care planning, infection control, and quality of care including wound care and incontinence management. Most deficiencies appear corrected, but recent complaints in 2026 indicate ongoing problems with appropriate treatment and resident protection that families should investigate thoroughly before placement.
Jan 29, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 20, 2025Routine11
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 20, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 20, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 23, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Grand Oaks Nursing Center
for profit
Chain Affiliation
The Peplinski Group
10 facilities nationwide
Chain avg rating: 2.5/5 · Rank 3 of 10
Ownership & Management
Owners
Ackerman, Amy
Owner (parent company)
Ackerman, Ricky
Owner (parent company)
Baumgarten, Michael
Owner (parent company)
Baumgarten, Therese
Owner (parent company)
Peplinski, Sheli
Owner (parent company)
Peplinski, Todd
Owner (parent company)
Schade, Jeffery
Owner (parent company)
Schade, Tamara
Owner (parent company)
Thompson, Brian
Owner (parent company)
Thompson, Shelly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit peplinskigroup.com
Medicare data downloads
Original nursing home datasets
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