Assisted Living

Grand Living at West Palm Beach

Name: Public quality & inspection record for Grand Living at West Palm Beach
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention high-end, luxury hotel-like atmosphere. Schedule a visit to confirm the fit.

445 Datura St, Downtown · West Palm Beach, FL 33401|Reported capacity: 146|Licensed & active

Google rating

4.9/5

based on 142 Google reviews

(561) 571-0865 Directions Website

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What this means for your family

Public Google reviewers rate Grand Living at West Palm Beach highly. Reviewers highlight: high-end, luxury hotel-like atmosphere, except/exceptional dining and scratch-made meals. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

142 public Google reviews available

Families considering Grand Living at West Palm Beach can expect a high-end, hotel-like atmosphere with exceptional dining and a very warm, professional staff. While the facility is highly praised for its luxury amenities and welcoming environment, one reviewer noted a significant decline in satisfaction following a change in management.

Quality Themes

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Strengths

High-end, luxury hotel-like atmosphere
Except/exceptional dining and scratch-made meals
Warm and attentive sales and administrative staff
Beautifully maintained and clean facilities

Concerns

Dissatisfaction with recent management changes

Rating Trends

Tap a year to see what changed

Distribution · 30 analyzed

⚡11 reviews posted between Jul 31, 2024 – Aug 1, 2024 · 11 were 5-star

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

1The dining experience seems to be a real highlight here; could you tell us more about how the scratch-made meals are planned and how residents can customize their menus?
2With such a beautiful, hotel-like atmosphere, what kind of daily social activities or outings are available to keep residents engaged with the West Palm Beach community?
3I noticed the staff is often described as very warm and attentive; how do you ensure that this level of personalized care remains consistent as the team evolves?
4Since the facility is so well-maintained and clean, what kind of daily upkeep and housekeeping schedule do residents receive in their private apartments?
5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and communication with our family?
6How does the current management team approach maintaining the high standards of service that the facility is known for?

Personalized based on this facility's data

Key Review Excerpts

“The food is incredible. The staff is amazing, and the residents are very friendly. For many years I vowed I’d never live in a place surrounded by old people, but now that I’m old, I see things differently!”

New resident · 2026★★★★★

“The genuine compassion of each of staff member is remarkable! It begins at the front desk and continues through each team member at every level”

Healthcare professional reviewer · 2024★★★★★

“Many thanks to the Grand Living All these folks who made my Dad’s last days good. And, helped me, too, while I was there before and during his passing.”

Family member of deceased resident · 2025★★★★★

Source: 30 Google reviews in the current analysis set; Google reports 142 total

State Inspection History

State Inspections

Source: FL State Licensing Agency

2total

2deficiencies

Key Findings

2 deficiencies from 2 inspections

Jul 16, 2025Routine2 deficiencies reported

View official report

A0161Corrected Oct 8, 2025

RECORDS - STAFF

A0081Corrected Oct 8, 2025

TRAINING - STAFF IN-SERVICE

May 4, 2023OtherNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shp VI Datura West Palm Owner LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(561) 571-0865

grandliving.com

445 Datura St

West Palm Beach, FL 33401

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

142 reviews from families & visitors

Official Website

Visit grandliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.