Graceville Health Center
Strong Medicare quality ratings; families often praise dedicated rehab therapy team. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
While some families report positive rehab outcomes, the recurring reports of medical negligence, medication errors, and lack of staff responsiveness are deeply concerning. If you consider this facility, we strongly advise conducting unannounced visits and speaking directly with current residents' families to verify if these systemic issues have been addressed.
Google Reviews
Google Reviews
44 reviews on Google“Graceville Health Center receives highly polarized feedback, with some families praising the rehab staff's dedication while others report severe neglect and unprofessionalism. Common criticisms include poor communication, slow response times, and concerns regarding hygiene and the quality of care for residents with limited mobility. While some visitors find the staff welcoming, many others describe the facility as outdated and poorly managed.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehab therapy team
- Welcoming atmosphere for some visitors
- Responsive to specific family concerns for some residents
Concerns
- Unresponsive staff and slow call-light response times (mentioned by 6 reviewers)
- Poor hygiene and cleanliness of rooms/residents (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
- Inadequate communication between departments and families (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high capacity of 147 residents, what specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 2Could you walk me through your current process for medication administration and how you ensure accuracy and consistency for residents with complex needs?
- 3What is your daily routine for room cleaning and personal hygiene maintenance to ensure that residents' living spaces remain consistently sanitary?
- 4How do you facilitate regular communication between your clinical departments and family members so that we stay fully informed about our loved one's care plan?
- 5What variety of daily activities and social engagement opportunities are available to help residents feel connected and active within the facility?
- 6In the event of a medical change or emergency, what is the standard procedure for notifying the family and coordinating with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“My mom was here for 10 days last month after neck surgery that left her needing rehab... what impressed me so much was the staff and how they treated the patients.”
“My husband was in for 29 days. Worst experience of his life. They were late on giving medicines and when they ran out of a medication they just marked it as given.”
“My mother was in this facility for over two years & the care received there was totally unacceptable... a tourniquet was left on her arm for 2 1/2 days after a blood draw, leaving her hand swollen & sore.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Graceville Health Center has a recurring but corrected fire safety issue involving smoke-blocking doors in corridors and hallways, cited in both 2022 and 2023 surveys. The facility has provided correction dates for both deficiencies, suggesting they addressed the problems. With only two low-severity deficiencies across two years and no complaint-triggered issues, this represents a relatively clean inspection record for families to consider.
Feb 26, 2026Routine3
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Aug 17, 2023Routine1
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Graceville Health Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 10 of 54 (Best)
Ownership & Management
Owners
Graceville Health Member, LLC
Owner · Organization
Flnho Capital Group LLC
Owner (parent company) · Organization
Premier 4 Opco Partners LLC
Owner (parent company) · Organization
Zbl-18 LLC
Owner (parent company) · Organization
Fischel, Mayer
Owner (parent company)
Varghese, Mathew
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit graceville-rehab.com
Medicare data downloads
Original nursing home datasets
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