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Nursing HomeMedicaid

Grace Manor Care Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

465 5th St, Burlington, CO 8080731 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 32 Google reviews

5
4
3
2
1
Grace Manor Care Center Nursing Home in Burlington, CO — Street View
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What this means for your family

Grace Manor is noted for its clean environment and creative engagement efforts, which are great for resident morale. However, you should observe response times to call lights during your tour and ask management how they ensure staff remain focused on patient care rather than socializing.

Google Reviews

Google Reviews

32 reviews on Google
Grace Manor Care Center receives praise for its clean, well-maintained facility and helpful nursing staff who occasionally organize creative morale-boosting activities. However, families have reported concerns regarding slow response times to patient call lights and unprofessional communication from administrative staff.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Helpful and polite nursing staff
  • Creative resident engagement activities

Concerns

  • Slow response time to patient call lights (mentioned by 2 reviewers)
  • Staff observed socializing instead of attending to residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(8)'20(4)'22(1)'24(1)

Distribution · 33 analyzed

5
21
4
5
3
1
2
3
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed how much people praise the cleanliness and maintenance of the facility; what are your specific protocols for keeping the resident rooms and common areas so well-kept?
  • 2With such a high health inspection rating, how do you ensure that medical care and safety standards remain a top priority during every shift?
  • 3We'd love to hear more about the creative resident engagement activities mentioned in your community's history—what does a typical weekly calendar look like?
  • 4How does the nursing team manage call light responses during busier times of the day to ensure no resident is left waiting?
  • 5Communication is so important to us; what is the best way for our family to receive regular, detailed updates on our loved one's daily well-being?
  • 6How do you ensure that the nursing staff stays focused on direct resident care and attentive to individual needs throughout the day?

Personalized based on this facility's data


Key Review Excerpts

Staff is very helpful and coming up with great ideas to boost resident morale. Trick or treating outside the windows was a cool idea

Family member · 2020★★★★★

Could respond to there patients a little faster when buzzed a little slow but clean nice place

Family member · 2021★★★★

Well maintained and clean facility. Staff is very helpful ,polite and friendly.

Visitor · 2016★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility37.0%
Worse than Avg
Here
37.0%
US
19.4%
CO
21.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
15.5%
CO
20.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
14.4%
CO
13.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
12.1%
CO
8.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.3%
Mixed vs Avgs
Here
18.3%
US
19.5%
CO
11.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CO
93.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
81.8%
CO
76.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.4%
Worse than Avg
Here
7.4%
US
1.6%
CO
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (8.8)
$1,609 in fines

Grace Manor has a concerning pattern with 19 deficiencies across four surveys, including one complaint-triggered incident involving accident prevention. The facility shows recurring issues with fire safety systems, medication management, and accident prevention, with safety hazards appearing in multiple surveys from 2021 through 2024. While all deficiencies show correction dates, the repeated nature of safety violations warrants careful consideration during any visit.

Apr 11, 2024Routine
2
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 11, 2023Routine
7
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Sep 16, 2021Routine
9
0550Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
4deficiencies
May 28, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

May 2, 2024Routine
CleanReport

No deficiencies found during this inspection.

Apr 11, 2024Routine
N/A0000, 0684, 0761

A recertification survey was conducted from 4/9/24 to 4/11/24. Two deficiencies were cited. An Emergency Preparedness survey was conducted from 4/9/24 to 4/11/24. No deficiencies were cited. Based on observations and interviews, the facility failed to ensure medications and biologicals were stored and labeled properly in two of two medication carts and one of one medication rooms.Specifically the facility failed to:-Ensure medications were not loose in medication carts; and,-Ensure expired medications were not stored with current medications in the medication storage room.Findings include:I. Facility policy and procedureThe Storage of Medications policy and procedure, revised November 2020, was received from the director of nursing (DON) on 4/10/24 at 2:40 p.m. It documented in pertinent part, "The facility stores all drugs and biologics in a safe, secure, and orderly manner."Drugs and biologicals are stored in packaging, containers or other dispensing systems in which they were received."Nursing staff are responsible for maintaining medication storage and preparation areas in a clean, safe and sanitary manner."Discontinued, outdated, or deteriorated drugs and biologicals are returned to the dispensing ph.. Based on observations, record review and interviews the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one (#19) of 12 residents out of 15 sample residents.Specifically, the facility failed to have a wound care order in place prior to treatment being provided for Resident #19.Findings include:I. Facility policy and procedureThe Care of Skin Tears, Abrasions and Minor Breaks policy, revised September 2013, was provided by the director of nursing (DON) on 4/10/24 at 2:31 p.m. It read in pertinent part, "The purpose of the procedure was to guide the prevention and treatment of abrasions, skin tears and minor breaks in the skin. An abrasion is an area of the skin that has been damaged by friction, scraping, rubbing or trauma. "Preparation:-Obtain a physician' s order as needed;-Check the treatment record; and,-Generate a non-pressure form and complete it."II. Resident #19A. Resident statusResident #19, age above 65, was admitted on 1..

Jan 22, 2024Routine
N/A0884

Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 01/15/2024 and 01/21/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.

Jun 21, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Jun 21, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Apr 19, 2023Complaint
N/A0000 & 0689

A complaint survey, prompted by #CO31623 was conducted on 4/17/23-4/19/23. One deficiency was cited. Based on interviews and record review, the facility failed to ensure one (#1) of three residents reviewed for accidents out of three sample residents received adequate supervision to prevent an accident/hazard. Resident #1, who had a diagnosis of neurocognitive disorder with Lewy bodies (type of progressive dementia that leads to a decline in thinking, reasoning and independent function), was admitted to the facility on 3/7/22. The facility failed to follow standards of practice in providing incontinence care by not having all supplies ready and letting go of the resident after helping the resident into the sitting position on the edge of bed. The facility failed to timely implement appropriate interventions, including assistance with all activities of daily living (ADL) as documented in his quarterly 1/6/23 minimum data set (MDS) assessment. The facility failed to provide and implement two person bed mobility/toileting and dressing assistance and failed to consistently provide two person bed mobility/toileting and dressing assistance after the fall according to record review, interviews and in accordance with the post fall intervention and education provided by the director of nursing (DON). Due to the facility' s failures, and the staff' s failure to take proper and reasonable care when providing bed mobility/toileting and dressing assistance resulted in the resident falling from seated on the edge of bed to the floor landing on his head, neck, and shoulder. It resulted in the resident sustaining injuries of a head injury, scalp hematoma (bleeding on brain), facial bruising, cervical spine strain, and right shoulder contusion. His pain went from a baseline of 0 out of 10 (on a pain scale with 10 being the worst pain) to 8 out of 10 resulting in a decrease in functional ability and he required evaluation and treatment at the emergency department (ED).Findings include:I. Facility policy and procedureThe Falls and Fall Risk, Managing policy and procedure, revised March 2018, was provided by the DON on 4/18/23 at 10:41 a.m. It read in pertinent part, "Ba..

Apr 19, 2023Complaint
N/A0000 & 0704

A survey prompted by complaint #CO31911 was completed 4/17/23 to 4/19/23. One deficiency was cited. Based on interviews and record review, the facility failed to ensure one (#1) of three residents reviewed for accidents out of three sample residents received adequate supervision to prevent an accident/hazard. Resident #1, who had a diagnosis of neurocognitive disorder with Lewy bodies (type of progressive dementia that leads to a decline in thinking, reasoning and independent function), was admitted to the facility on 3/7/22. The facility failed to follow standards of practice in providing incontinence care by not having all supplies ready and letting go of the resident after helping the resident into the sitting position on the edge of bed. The facility failed to timely implement appropriate interventions, including assistance with all activities of daily living (ADL) as documented in his quarterly 1/6/23 facility assessment. The facility failed to provide and implement two person bed mobility/toileting and dressing assistance and failed to consistently provide two person bed mobility/toileting and dressing assistance after the fall according to record review, interviews and in accordance with the post fall intervention and education provided by the director of nursing (DON). Due to the facility' s failures, and the staff' s failure to take proper and reasonable care when providing bed mobility/toileting and dressing assistance resulted in the resident falling from seated on the edge of bed to the floor landing on his head, neck, and shoulder. It resulted in the resident sustaining injuries of a head injury, scalp hematoma (bleeding on brain), facial bruising, cervical spine strain, and right shoulder contusion. His pain went from a baseline of 0 out of 10 (on a pain scale with 10 being the worst pain) to 8 out of 10 resulting in a decrease in functional ability and he required evaluation and treatment at the emergency department (ED).Findings include:I. Facility policy and procedureThe Falls and Fall Risk, Managing policy and procedure, revised March 2018, was provided by the DON on 4/18/23 at 10:41 a.m. It read in pertinent part, "Based on previous evaluati..

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grace Manor Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Frontline Management

Chain Size

9 facilities nationwide

Chain avg rating: 3.3/5 · Rank 5 of 9

Ownership & Management

Owners

Madison Reality Equities LLC

Owner · Organization

100%

Langendoen, Gary

Owner (parent company)

100%

Irwin, Janet

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Leung, Rene

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Veluscek, Steven

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Frontier Management INCManagerClemmerson, ChristinaManagerConner, LoriManagerDaise, TravisManagerHays, JasalynManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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