See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Gorham House

Strong Medicare quality ratings; families often praise effective, compassionate rehab therapy team. Still worth an in-person visit.

50 New Portland Rd, Gorham · Gorham, ME 0403869 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 21 Google reviews

5
4
3
2
1
Gorham House Nursing Home in Gorham, ME — Street View
Street View

Watch Gorham House

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Gorham House is highly regarded for its effective rehab therapy and warm, dedicated staff who excel at transitions. However, recent feedback suggests a decline in physical maintenance and resident engagement, so we recommend touring the facility specifically to check the cleanliness of common areas and observing current resident activity levels.

Google Reviews

Google Reviews

21 reviews on Google
Gorham House is a long-standing senior community that receives significant praise for its rehab services and dedicated staff members, particularly in facilitating smooth transitions for new residents. However, recent feedback indicates concerns regarding the facility's physical maintenance and the level of social interaction provided to residents. Families should weigh the facility's strong reputation for therapy and care transitions against recent reports of declining cleanliness and engagement.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean4.0Activities7.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Effective, compassionate rehab therapy team
  • Helpful and dedicated administrative staff
  • Unique intergenerational programming with on-site preschool
  • Welcoming and peaceful facility atmosphere

Concerns

  • Lack of cleanliness and poor physical maintenance of walls (mentioned by 2 reviewers)
  • Insufficient social interaction with residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02018(1)4.52019(2)5.02023(8)4.22024(5)3.02025(6)1.02026(1)

Distribution · 23 analyzed

5
15
4
3
3
0
2
1
1
4

How They Respond to Reviews

48%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed you have a unique intergenerational program with an on-site preschool; how do residents typically interact with the children during the week?
  • 2Given that some families have mentioned concerns regarding the physical upkeep of the building, could you walk us through your current schedule for facility maintenance and deep cleaning?
  • 3With 10 state violations noted over the past year, what specific steps has the administration taken to address those findings and improve quality of care?
  • 4I saw that your team responds to some online feedback; how do you use input from families to improve the daily social engagement and activity levels for residents?
  • 5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?
  • 6Since your rehab therapy team is highly regarded, how do you ensure that therapy goals are integrated into the resident's overall daily routine?

Personalized based on this facility's data


Key Review Excerpts

Alyssa helped us get my mom out of a terrible place into gorham house. Less then 2 wks rehab and my mom got to go home. I can't praise Alyssa enough she is the best,kind hearted caring individual in this building.

Rehab patient's daughter · 2024★★★★★

We were most impressed by the staff and their longstanding dedication to the residents of Gorham House. We were then served a tasty lunch. As we left, Rosalie gave us a delicious homemade cherry pie, made by the head chef.

Prospective family member · 2024★★★★★

The on-site preschool is a rare and meaningful touch, bringing intergenerational connection into everyday life. It’s a longstanding, well-integrated option for those looking for stability and continuity of care.

Visitor · 2025★★★★★
Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.45hrs
OK
Registered nurses for medical care
Total Nursing
5.14hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

6

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.0%
Worse than Avg
Here
80.0%
US
93.4%
ME
91.4%
Cumberland
87.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
ME
11.2%
Cumberland
13.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Mixed vs Avgs
Here
23.6%
US
14.4%
ME
25.3%
Cumberland
18.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.4%
Mixed vs Avgs
Here
21.4%
US
19.4%
ME
29.2%
Cumberland
25.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.8%
Mixed vs Avgs
Here
19.8%
US
15.3%
ME
26.9%
Cumberland
19.4%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.3%
Worse than Avg
Here
9.3%
US
3.2%
ME
4.2%
Cumberland
3.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.3%
Worse than Avg
Here
59.3%
US
79.8%
ME
74.5%
Cumberland
71.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.6%
Worse than Avg
Here
68.6%
US
81.8%
ME
71.7%
Cumberland
71.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
ME
1.3%
Cumberland
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Above state avg (11.3)
2 complaint-triggered

Gorham House has 42 deficiencies across four surveys, with one complaint-triggered case involving resident protection from abuse and neglect. Most issues center on emergency preparedness, fire safety systems, and medication management, with recurring problems in pharmacy services appearing across multiple surveys. While all deficiencies show correction dates, the repeated medication labeling violations and recent complaint suggest families should inquire about current safety protocols during visits.

Feb 11, 2026Routine
14
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0133Potential for harm · IsolatedCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Feb 11, 2026Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 1, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 29, 2023Routine
34
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0222Minimal · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 12, 2020Routine
4
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gorham House

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call