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Nursing HomeMedicaid Top Rated

Good Shepherd Lutheran Home

Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.

800 Home Street, Box 747, Rushford, MN 5597165 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 5 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its compassionate end-of-life care and friendly staff. Families should feel confident in the quality of care provided by the nursing and dining teams, though they may want to visit in person to assess facility amenities not mentioned in recent reviews.

Google Reviews

Google Reviews

5 reviews on Google
Good Shepherd Lutheran Home receives high praise for its compassionate end-of-life care and friendly staff. Families specifically commend the nursing team and dining servers for their attentive and caring approach toward residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate end-of-life care
  • Friendly and attentive nursing staff
  • Helpful dining room service

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02025(3)5.02026(1)

Distribution · 5 analyzed

5
5
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star rating for compassionate end-of-life care, how does your team support families and residents during those sensitive transitions?
  • 2With a 4-star staffing rating, could you walk me through how your nursing team manages their daily caseload to ensure everyone gets that attentive care mentioned by residents' families?
  • 3I noticed your dining room service receives high praise; what kind of social activities or events are planned to keep residents engaged throughout the day?
  • 4Since you maintain a 5-star health inspection rating, what specific protocols do you have in place to ensure such high standards of safety and cleanliness are consistently met?
  • 5How does your nursing staff coordinate with local hospitals or emergency services if a resident requires urgent medical attention outside of standard hours?
  • 6With a smaller capacity of 65 residents, how does this size help your staff build the close, friendly relationships that people often mention in their feedback?

Personalized based on this facility's data


Key Review Excerpts

The nurses were very caring and the servers super helpful.

Grandchild of resident · 2025★★★★★

My grandfather was very comfortable at his end of life. Staff was very friendly and cared greatly for their residents.

Grandchild of resident · 2025★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
73%
Registered nurses for medical care
Total Nursing
3.97hrs
97%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
19.5%
MN
12.5%
Fillmore
11.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
15.5%
MN
17.0%
Fillmore
7.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
MN
4.3%
Fillmore
5.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.3%
Worse than Avg
Here
89.3%
US
93.4%
MN
97.3%
Fillmore
98.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.1%
Mixed vs Avgs
Here
24.1%
US
19.4%
MN
24.5%
Fillmore
26.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.0%
Mixed vs Avgs
Here
19.0%
US
15.3%
MN
21.4%
Fillmore
20.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility16.0%
Worse than Avg
Here
16.0%
US
81.8%
MN
88.3%
Fillmore
88.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.3%
Better than Avg
Here
91.3%
US
79.8%
MN
82.7%
Fillmore
73.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MN
1.8%
Fillmore
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (8.0)
1 complaint-triggered

Good Shepherd Lutheran Home shows ongoing challenges primarily with fire safety systems and electrical safety that persist across multiple surveys from 2022 to 2025, including repeated issues with sprinkler systems, smoke barriers, and fire alarms. The facility has also had problems with medication management and resident care, with one family filing a complaint about treatment quality in 2025. While all deficiencies show correction dates, the recurring pattern of fire safety violations suggests systemic maintenance issues that families should discuss during visits.

May 12, 2026Routine
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0628Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Mar 12, 2025Routine
3
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Feb 12, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 25, 2024Routine
9
0374Potential for harm · Widespread

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Good Shepherd Lutheran Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Usda Department of Agriculture Rural Development5% or Greater Mortgage InterestBenson, RandyOfficer / DirectorCook, SonjaOfficer / DirectorCulhane, JohnOfficer / DirectorDvorak, LuanneOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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