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Assisted Living

Good Samaritan Society - Timber Ridge

Families consistently rate this highly — reviewers highlight clean, well-maintained apartments. Schedule a visit to confirm the fit.

#2 Oak Ridge Road, Ottumwa, IA 5250148 bedsLicensed & Active
Google rating
4.1/5

based on 7 Google reviews

5
4
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Good Samaritan Society - Timber Ridge Assisted Living in Ottumwa, IA — Street View
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What this means for your family

While recent feedback suggests a positive environment with clean, affordable apartments, the historical concerns regarding staff responsiveness and facility hygiene are significant. We recommend scheduling a tour during a weekend or evening to observe staff-to-resident interactions firsthand and verify the current state of facility cleanliness.

Google Reviews

Google Reviews

7 reviews on Google
Good Samaritan Society - Timber Ridge receives conflicting feedback, with recent positive reports highlighting clean, pet-friendly apartments and a welcoming atmosphere. However, older reviews raise serious concerns regarding staff professionalism, responsiveness to patient needs, and facility hygiene.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean5.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValue8.0

Strengths

  • Clean, well-maintained apartments
  • Welcoming, pet-friendly environment
  • Friendly and accommodating staff

Concerns

  • Unprofessional staff and poor responsiveness to patient needs (mentioned by 2 reviewers)
  • Facility cleanliness and odor issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52017(4)5.02019(1)1.02021(1)5.02024(1)5.02026(1)

Distribution · 8 analyzed

5
5
4
2
3
0
2
0
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How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We noticed how much you value resident feedback in your responses; how does the management team use resident and family input to improve daily operations?
  • 2The apartments look very well-maintained; what is your routine for ensuring the common areas and hallways stay fresh and clean for the residents?
  • 3Since the community is pet-friendly, how do you incorporate the needs of resident pets into the daily care routine?
  • 4How does the staff ensure that every resident's specific personal needs are addressed promptly, especially during busy shifts?
  • 5What kind of social activities or outings do you have planned to help residents stay engaged with the local Timber Ridge community?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting family and coordinating with outside medical providers?

Personalized based on this facility's data


Key Review Excerpts

The apartments are affordable and very clean. The assisted living is beautiful! The staff are accommodating and friendly.

Family member · 2024★★★★★

Unprofessional employees, they get more aggravated when their patients need help than anything. Whole place smells awful and is not clean.

Family member · 2021☆☆☆☆

Very clean, nice residents and great ice cream.

Visitor · 2017★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
13deficiencies
Apr 24, 2025Inspection
Clean

Fed violations: 0, State violations: 2

Jun 27, 2024Other
Clean

Fed violations: 0, State violations: 2

Oct 13, 2022Inspection
Clean

Fed violations: 0, State violations: 2

Sep 3, 2020Inspection
Clean

Fed violations: 0, State violations: 0

Apr 24, 2018Inspection
Clean

Fed violations: 0, State violations: 1

May 9, 2016Inspection
Clean

Fed violations: 0, State violations: 0

Sep 9, 2014Inspection
Clean

Fed violations: 0, State violations: 0

Nov 10, 2011Inspection
Clean

Fed violations: 0, State violations: 0

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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