Good Samaritan Society - Pine River
Strong Medicare quality ratings; families often praise clean facility environment. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
Because the available reviews are sparse and inconsistent, you should schedule an in-person tour to observe staff interactions yourself. Pay close attention to how staff treat residents in common areas, as recent feedback has raised concerns about professionalism.
Google Reviews
Google Reviews
9 reviews on Google“Reviews for Good Samaritan Society - Pine River are extremely limited and lack detailed feedback, making it difficult to assess the current quality of care. While some long-term family members have praised the facility for its cleanliness and attentive care, recent negative feedback highlights concerns regarding staff demeanor.”
Quality Themes
Tap a score for detailsStrengths
- Clean facility environment
- Long-term care support
Concerns
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 33 residents, how would you describe the sense of community and the typical daily routine for someone living here?
- 2We noticed the facility is well-regarded for its cleanliness; what steps do you take to maintain that environment for the residents?
- 3Could you share how your team works to ensure that every resident feels treated with warmth and respect during their daily interactions?
- 4Given the recent state findings, what specific improvements or training programs have you implemented to ensure high-quality care standards?
- 5How does your nursing staff coordinate with local medical providers to handle urgent health changes or emergencies for residents?
- 6What opportunities are available for residents to socialize and stay active within the facility throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“Phenomenal place - took care of my mother impeccably well for the past 2 years. Amazing people.”
“My grandma lived here for about 5 years before she passed away. I loved coming to visit her.”
“My experience with the staff here is that they are rude and mean spirited. Worst experience ever.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Good Samaritan Society - Pine River has 29 deficiencies across four surveys, with one complaint-triggered issue regarding reporting of suspected abuse. The facility shows persistent problems with fire safety systems, emergency preparedness, and food service operations, with several issues recurring across multiple inspections. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.
Mar 25, 2026Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 5, 2025Routine12
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 5, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 9, 2024Routine10
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Ownership & Operations
Who Operates This Facility
Good Samaritan Society - Pine River
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 34 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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